2026 Global Pet Travel Data Report

11 days ago

We recently used Starwood to transport our corgi, Myf, from the US to London as part of a move. Sarah and the whole Starwood team were amazing at making sure everything happened when it needed to, particularly given tight deadlines. Everyone was so helpful and communicative, and the regular updates from the CareTags while in-transit were a huge reassurance. We were even able to organise to travel on the same flight.Myf seems to have had a comfortable and safe journey - she's healthy, happy and enjoying new adventures in the UK.Can not thank Starwood enough for the peace of mind they provided in making this happen.

- David Morton

Source: Google

11 days ago

Starwood is an amazing pet transport service full of animal lovers! It's clear that they care for you pets like their own and are willing to go the extra mile to ease the pain of moving internationally.

- Courtney Sarpy

Source: Google

11 days ago

Making the move from Washington, USA to New Zealand was one of the biggest decisions our family has ever made, and there was no way we were leaving our fur babies behind. Starwood Pet made what could have been a stressful and overwhelming process feel smooth and completely manageable. From the very beginning, they guided us through every step — coordinating vet appointments, handling paperwork, and making sure all requirements were met for international travel. Their communication was excellent, and they were always available to answer our questions and keep us updated. A special shoutout to Rosemary Cann, our pet coordinator, who went above and beyond for us. She was organized, responsive, and incredibly caring. We truly felt like our pets were in the best hands with her. When it came time to drop our pets off, we received regular updates throughout their journey, including photos and notes from their handlers, which gave us so much peace of mind. We were notified when they landed safely and kept informed during the entire quarantine process as well. Starwood Pet made relocating with our animals feel effortless. We’re so grateful for their professionalism, compassion, and attention to detail. We would absolutely recommend them to anyone moving with their pets! So thank you again from Nyx the Husky and Jupiter the cat!!

- Mikayla Clabbatz

Source: Google

13 days ago

Sarah, Ryan and all on the Starwood team were terrific support to us when we flew our spaniel back from America to the UK. Appreciated their clear advice, instructions and the professional handling of a glitch in the travel plans caused by a cancelled flight. Would definitely recommend Starwood.

- Nathan Payne

Source: Google

15 days ago

Moving my dog internationally, from Texas all the way to Singapore, was honestly one of the most anxiety-inducing things I’ve ever done. I am extremely attached to my dog, Dax, a 9-year-old, 97-pound German Shepherd who is also considered a restricted breed in Singapore, so the stakes felt especially high. From the very first conversation to the moment he was at his new home with us, Starwood Pet Transport was truly exceptional.My initial contact was with Jonathan from the sales team, who was helpful and clear in explaining the process at the beginning. Once we moved forward, our pet coordinator Ryan was truly the star of this experience. She was consistently responsive, incredibly knowledgeable, and endlessly patient with all of my questions. I never once felt left in the dark, and throughout the entire journey we received regular updates and photos, which meant everything to me as a very anxious dog owner. What really stood out was how organized and seamless the entire process was. Starwood coordinated every step and worked with trusted partner companies along the way. In Texas, Jodi from Tails in the Air helped transport Dax from overnight boarding to the airport, which gave me so much peace of mind. From there through final delivery in Singapore, everything was handled with care. In Singapore, Pets2Go assisted with bringing him home, and Ophelia was absolutely fabulous. She was kind, professional, and so reassuring during such an emotional moment. Most importantly, Dax arrived safely, calm, and clearly well cared for, and that meant everything to me. If you are a nervous pet parent, especially one moving an older, large dog or a breed with additional restrictions, I truly cannot recommend Starwood Pet Transport enough. They treated Dax like more than just cargo, and I will always be grateful for that.

- Haley

Source: Google

26 days ago

I recently shipped my daughters cat from US to UK and they helped make the process smoother and less worrisome.she is now settled and I would definitely work with them again when her years study is done 😊.

- Jacqueline McManus

Source: Google

19 days ago

We used Starwood Pet Travel to relocate our pets from Las Vegas to London. The team was super knowledgable and helpful with the process, from vet visits, pet carries and all the paperwork! Even last minute, the airline cancelled my pet's flight. They reassured that everything was going to be fine, and they were rebooked within the hour. I also received updates and images along the process. They were fantastic and worth the price!

- Valeria Valcarcel

Source: Google

22 days ago

Everything went great! Our pets were well taken care of while documents were being generated and during the move from USA to Portugal.

- Lisa Kempke

Source: Google