Your pet’s safe trip

to or from Australia starts here

We’re

Pets, not packages. Expect more.

We’re proud to be the highest rated and most trusted international pet shipping company in the United States.

50+ years of care

Trust the experts with experience (and all the 5-star reviews to prove it!).

Technology

Industry-leading Pet Travel Portal to make things simple & clear.

Pet Protection Plan

Peace of mind for things outside of your (or our) control.

Stay in touch

CareTags Travel Sense to provide updates throughout your pet’s move via email & text.

Partner with us for peace of mind.

OUR PROMISE TO YOU

Starwood Pet Travel offers the highest standard of care-blending real-time tracking, expert and personalized guidance, and a global partner network no one else can match.

Unmatched Transparency

Our industry-exclusive technology gives you real-time, door-to-door tracking—so you’re never out of touch with your pet’s journey.

Global Network, Personally Vetted

We don’t just work with agents—we meet them. Every year, our team travels the world to personally vet and maintain the strongest partnerships in the industry.

Experience + Personal Care

It’s reassuring to have a highly experienced and caring personal travel coordinator who is guiding each step of your pet’s journey.

Every trip has a story

Read stories traveling to and from Australia

JFK-GVA

May 06, 2025

Boston to Burgundy

Meet Hallee—an energetic Irish Doodle with the heart of an explorer and the loyalty of a lifelong best friend. A mix of Irish Setter and toy poodle, Hallee has always been full of energy and curiosity. As she nears her...

Meet Halle
ORD-LAX-MEL

March 17, 2025

From Chicago to Melbourne: Macey's Journey Home

After several years in the U.S., Macey—the sweet, slightly shy ball-chaser—has made her way back home to Australia. Her journey from Chicago to Melbourne was no small feat, spanning thousands of miles and involving a carefully coordinated trip with our...

Meet Macey
SFO-SGN

March 28, 2025

Gatsby and Molly make it to Vietnam

Molly and Gatsby, two lovable boxers from San Francisco, recently made the long journey to their new home in Vietnam. Both dogs are a bit skittish by nature, so their trip required extra care and attention. We partnered with KLM...

Meet Boxer
LAX-FRA-HNG

March 24, 2025

Bunta and Coo move to Japan

Bunta and Coo, a devoted dog-and-cat duo from sunny Los Angeles, recently embarked on a globe-trotting adventure to join their family in Japan. With Bunta’s curious snout always leading the way and Coo’s cool-cat composure keeping things balanced, these two...

Meet Bunta and Coo

Discover the heartfelt stories of pet owners traveling
to and from Australia

Star Star Star Star Star

108 days ago

We could not have done our move internationally without Molly and Starwood! Our pup was comfortable and happy throught the whole experience. Even when there were hiccups at the last minute, Starwood handled getting flights and quarantine changed! Thank you...

Source: Google

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Star Star Star Star Star

283 days ago


We couldn't have been happier with choosing Starwood for our pet travel coordinator. Moving from NYC to Melbourne was quite the lengthy process, however, Starwood was a fantastic support every step of the way. I appreciated the transparency around the...

Source: Google

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Star Star Star Star Star

157 days ago

Excellent service. Highly recommended. We had a lot to plan bringing Chloe from the US to Australia. Molly was supportive, intelligent and respectful.

Source: Google

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Star Star Star Star Star

189 days ago

Made the move from the US to Australia with our two Aussies - I think Australia is one of the more difficult countries to import pets and I could not have imagined pulling it all together without the help of...

Source: Google

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Star Star Star Star Star

30 days ago

I can’t say enough about my wonderful experience with Starwood Pet Travel. From my initial conversations with Ross I knew I wouldn’t be comfortable with another pet travel company. I shipped my 4 cats from the United States to Australia....

Source: Google

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Star Star Star Star Star

30 days ago

Awesome experience and accommodations from start of journey in Arizona to destination in Brisbane! Sage & Molly were outstanding! Highly recommend. Lovin’ Aussie life 🐾

Source: Google

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Star Star Star Star Star

52 days ago

Just wanted to give a huge thanks to the Jet Pets team in New Zealand and Starwood Pet Travel in the US for getting our beloved Kona safely to the United States. From the initial discussions to the Vet visits...

Source: Google

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Star Star Star Star Star

110 days ago

Incredible experience using this service. Everything was truly 'hands free' as Starwood took care of all the heavy lifting. Each point of contact was detailed, communicative, and readily available for any and all questions. Our dog arrived to her final...

Source: Google

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Star Star Star Star Star

209 days ago

My partner and I hired Starwood to help with transporting our dog from Texas to the UK. We found it as affordable as transporting a pet can be (as it was thousands of dollars more to do ourselves and a...

Source: Google

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Star Star Star Star Star

45 days ago

Julie and team ❤️ We have Oscar now in Tucson. We just wanted to pass on our deepest gratitude to you and your teams. We were so worried and stressed about Oscar’s trip due to his age and medical history...

Source: Google

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Traveling to Australia

How to Ship a Pet to Australia: A Friendly Guide to Pet Transport Down Under

Need to bring your pet to Australia? Learn about costs, airline rules, cargo vs cabin travel, and how to safely transport your dog or cat from the US with Starwood Pet Travel.

Shipping a pet to Australia requires careful planning due to the country's strict biosecurity laws designed to protect its unique ecosystem. The process involves multiple steps including microchipping, vaccinations, health testing, obtaining import permits, and arranging appropriate transportation for your furry family member. The entire pet relocation process to Australia can cost between $5,000 to over $10,000 and may take up to six months of preparation time, particularly due to mandatory testing requirements.

All pets entering Australia must complete a mandatory quarantine period at the Mickleham Post Entry Quarantine facility in Melbourne. Dogs and cats from most countries, including the United States, must stay for a minimum of 10 days, with possible extensions for pets requiring additional health checks. This quarantine requirement cannot be bypassed except for pets arriving from New Zealand.

Working with a professional pet relocation service can simplify this complex process significantly. These specialists handle everything from veterinary preparation to flight arrangements and quarantine coordination, ensuring all Australian Department of Agriculture, Fisheries and Forestry requirements are met properly and on schedule.

Approved Animal Species and Breeds

Dogs and cats are the most commonly imported pets to Australia, though certain restrictions apply. Not all breeds are permitted entry - specifically, pure dingo breeds are prohibited. Cat breeds such as Savannah, Bengal (F1-F4), or Chausie cats face similar restrictions unless they have documented proof of being fifth generation or further removed from their wild ancestors.

Australia also allows birds from approved countries, though parrots and other avian species face additional testing requirements. Rabbits, guinea pigs, and chinchillas may be imported from New Zealand only.

Certain dog breeds face import bans under the Customs (Prohibited Imports) Regulations, including:

  • Pit Bull Terrier breeds
  • Japanese Tosa
  • Dogo Argentino
  • Fila Brasileiro
  • Presa Canario

Government Regulations and Authorities

The Department of Agriculture, Fisheries and Forestry (DAFF) oversees all pet imports into Australia. Pet owners must obtain an import permit through the DAFF's BICON system before making travel arrangements. This permit costs AUD $1,265 and remains valid for 12 months from the date of issue.

All pets must enter Australia as manifest cargo through Melbourne International Airport. Personal importation (bringing pets as excess baggage or in-cabin) is not permitted under any circumstances.

The import process varies based on your departure country's classification:

  • Group 1: New Zealand (simplified process)
  • Group 2: Approved rabies-free countries/territories
  • Group 3: Countries with well-controlled rabies (includes USA, Canada, UK)

Documentation requirements include microchip records, vaccination histories, lab test results, and official veterinary certificates.

Quarantine Rules and Exemptions

All incoming animals (except those from New Zealand) must complete mandatory quarantine at the Mickleham Post Entry Quarantine Facility in Melbourne. The standard quarantine period is 10 days for pets from Group 2 countries, with costs starting at AUD $520.

Pets from Group 3 countries may face longer quarantine periods if health concerns arise during inspection. Owners cannot visit their pets during quarantine, though facility staff provide daily care and veterinary monitoring.

Exemptions to quarantine are extremely limited. Only assistance dogs traveling with their disabled handlers may qualify for alternative arrangements, though they still undergo thorough health screening and must meet specific training certification requirements.

The quarantine process includes:

  • Health examination upon arrival
  • Verification of documentation
  • Additional testing if required
  • Daily monitoring by veterinary staff
  • Treatment for any conditions detected

Pets failing to meet import requirements may face extended quarantine, treatment at owner's expense, or in extreme cases, return to the country of origin.

Health Checks and Veterinary Certifications

The journey to Australia begins with comprehensive health assessments by an accredited veterinarian. Your pet must be examined and certified as being in good health and free from diseases of concern to Australia. This examination should occur within 5 days of travel.

A government-endorsed veterinary certificate must be completed, confirming your pet meets all of Australia's import requirements. This document details your pet's health status, treatments, and compliance with biosecurity measures.

Some pets may require additional laboratory testing based on their country of origin. For example, dogs from certain countries need testing for Ehrlichia canis and Brucella canis.

Your veterinarian should be familiar with Australia's requirements or be willing to work with a pet relocation specialist who understands these regulations in detail.

Vaccinations and Microchipping

All pets traveling to Australia must be microchipped with an ISO-compatible chip (either 15-digit 134.2 kHz or 10-digit 125 kHz) before any vaccinations or treatments begin. This step is crucial as all subsequent procedures must be linked to this permanent identification.

Rabies vaccination is mandatory and must be current at the time of travel. For dogs, additional core vaccinations include:

  • Distemper
  • Hepatitis
  • Parvovirus
  • Bordetella (kennel cough)

Cats require:

  • Feline calicivirus
  • Feline herpesvirus
  • Feline panleukopaenia

The timing of vaccinations is critical. They must be administered after microchipping and according to the manufacturer's guidelines. Your pet will also need a Rabies Neutralising Antibody Titre Test (RNATT) performed at an approved laboratory, with a waiting period of 180 days before travel if coming from a Group 3 country.

Pet Identification and Documentation

Proper identification extends beyond microchipping to include a full set of documentation for your pet's journey. This paperwork trail establishes your pet's identity and health status throughout the relocation process.

The import permit from Australia's Department of Agriculture, Fisheries and Forestry is the cornerstone document. This permit costs AUD $1265 and must be applied for well in advance of travel.

Other essential documentation includes:

  • Health certificates: Government-endorsed certificates completed by your veterinarian
  • Treatment records: Detailed logs of all vaccinations, parasite treatments, and medications
  • Microchip verification: Documents confirming chip implantation and readings
  • Pet passport: If available in your country, providing a history of veterinary care

Each pet should wear a secure collar with an ID tag displaying the owner's contact information. Attach a waterproof pouch to your pet's travel crate containing copies of key documents for easy reference during transit.

Travel Crate Requirements

The travel crate for your pet's journey to Australia must meet strict International Air Transport Association (IATA) standards for safety and security. Size requirements specify that pets must be able to stand naturally, turn around, and lie down comfortably.

Materials must be sturdy, with solid metal doors and secure fasteners that cannot be manipulated by paws. Ventilation is required on at least three sides for dogs and two sides for cats.

Key crate specifications include:

  • Water container attached and accessible from outside
  • "Live Animal" labels on top and sides
  • Food container attached to the door
  • Absorbent bedding material

For long international flights, some airlines require water containers with exterior filling capabilities. Familiarize your pet with their travel crate several weeks before departure. Place treats, toys, and bedding inside to create positive associations and reduce travel stress.

Facility Location and Duration

The Mickleham Post Entry Quarantine Facility in Melbourne is Australia's primary quarantine center for incoming pets. This modern government-operated facility replaced the older Eastern Creek and Spotswood stations in 2015.

Most pets from Group 2 countries like the United States stay for a minimum of 10 days. Pets from Group 3 countries may require up to 30 days of quarantine depending on risk assessment.

The facility provides climate-controlled kennels with indoor and outdoor areas. Staff members monitor pets daily and provide basic care, though they cannot offer specialized medical treatments beyond standard protocols.

Owners cannot visit their pets during quarantine, which helps maintain biosecurity standards. Facility staff provide regular updates about the pet's condition upon request.

Caring for Your Pet During Quarantine

Though owners cannot visit during quarantine, they can prepare their pets for a comfortable stay. Sending familiar items can ease the transition:

  • A worn t-shirt or blanket with the owner's scent
  • The pet's regular food (labeled with feeding instructions)
  • A favorite toy (must be washable and non-destructible)
  • Detailed information about feeding habits and special needs

The quarantine facility provides basic veterinary care, but pets with pre-existing conditions require special planning. Inform the facility about any medications or special diets in advance.

Facility staff follow a structured routine for feeding, exercise, and sanitation. While the experience may be stressful for some pets, the professional team works to ensure animal welfare throughout the stay.

For anxious pets, owners can discuss options with their veterinarian before departure, including possible calming supplements or techniques that may help during transport and quarantine.

Moving from Australia

We have a team of experts ready to help with every aspect of your pet’s move from Australia. Our services from Australia include:

  • Door to door pet transport, both international and domestic
  • Assistance with health certificates, import certificates, and other travel documents needed for animal transport
  • USDA endorsement and consular legalization (when needed) of all relevant documents where required
  • Airline approved flight kennels provided with personalized labels, identification and emergency notification instructions
  • Customs clearance and delivery to your home
  • Local pet taxi service to and from the airport, your home, veterinarian, kennel, or groomer – available in your area
  • Travel consultation and flight reservations

We will inform you of your pet's full itinerary before the trip and we will update you throughout your pet's journey.

Incoming Pet? We're Ready for Touchdown!

Whether you’re flying your pet to the United States after a brief stay or a whole lifetime in another country, there are a number of hoops to jump through. Getting all of the details right can be confusing and time-consuming, and improper planning or documentation could delay your pet’s entry into the country. Let us handle all the details for you!

Usa Import Faq

What’s the process?

After submitting your quote request and completing the invoice payment, a dedicated booking specialist will be assigned to assist you. They will take care of all the necessary arrangements for your pet's import, including collecting information and documents from you. On the day of arrival, they will keep you updated on the clearance process, ensuring a smooth and stress-free experience.

It's important to note that this quote covers import and customs clearance specifically for the United States. It is your responsibility to handle the export process from your country of origin. You have the option to work directly with an airline or engage a local pet shipper.

Additionally, if you are traveling from a high-risk rabies country to the United States, it is your responsibility to obtain the CDC import permit.

For more detailed information on how to bring your beloved pets to the United States, please refer to our comprehensive Australia Pet Travel Guide.

How much does it cost to fly a pet to Australia?

The cost to fly a pet to Australia varies depending on your pet's size, breed, departure location, and airline fees. In addition to airfare, you should factor in costs for veterinary services, government health certificates, import permits (AUD $1265), quarantine fees (starting at AUD $520 for 10 days), and any special services needed. On average, international pet relocation services for Australia can range from $5,000 to $10,000 or more.

How can I send my dog to Australia?

Sending your dog to Australia involves careful planning to meet the Department of Agriculture, Fisheries and Forestry (DAFF) requirements. Your dog must be microchipped, vaccinated (including rabies, if applicable), undergo health testing, receive parasite treatments, and have an import permit. They must travel as manifest cargo into Melbourne International Airport and complete a quarantine stay at the Mickleham Post Entry Quarantine facility. 

Working with a professional pet relocation service can simplify this complex process significantly. These specialists handle everything from veterinary preparation to flight arrangements and quarantine coordination, ensuring all Australian Department of Agriculture, Fisheries and Forestry requirements are met properly and on schedule.

How long is dog quarantine in Australia?

Currently, quarantine is mandatory for pets arriving in Australia from Group 2 and 3 countries. Only pets traveling from New Zealand (Group 1) may avoid quarantine. There is no way to bypass quarantine for pets coming from the United States.

Most pets from Group 2 countries, like the United States, are required to stay in quarantine for a minimum of 10 days. In certain cases, pets from Group 3 countries or pets needing further health checks may have extended stays up to 30 days.

How long does it take to send a dog to Australia?

The preparation timeline for shipping a dog to Australia can take six months or longer, primarily due to the 180-day waiting period after a successful Rabies Neutralising Antibody Titre Test (RNATT) for pets from Group 3 countries. Advance planning is essential to meet all biosecurity regulations.

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