Starwood's Pet Protection Plan
At Starwood Pet Travel, our goal is to make your pet’s relocation experience as comfortable, safe, and stress-free as possible. But we want you to be comfortable and stress-free, too.
As fellow pet lovers, we understand the worry and stress that can accompany the time apart from your furry loved one while they're on the move. This is why we've created the Starwood Pet Protection Plan. We extend this coverage to every dog or cat, no matter their destination worldwide, ensuring your peace of mind throughout their journey.
What is the Starwood Pet Protection Plan?
The Starwood Pet Protection Plan has four coverage benefits while your pet is in transit.
Our Pet Protection Plan covers the cost of emergency treatment should your pet become ill or injured during transport.
👉 This excludes pre-existing medical conditions, which must be communicated to us prior to your pet’s departure.
👉 If you are boarding your pet prior to travel, and the boarding service was purchased through Starwood, coverage for veterinarian expenses starts no more than three days before the first flight; otherwise, if no boarding is on your itinerary, coverage begins on the day of the first flight.
👉 Any travel-related injury or illness must be reported within 48 hours of arrival at the destination to be considered for coverage.
In the event that your pet's travel plans must be canceled due to a family emergency (such as serious illness or death), we'll cover costs up to the stated limit to repatriate your pet back to its starting location.
👉 Coverage of expenses is limited to that of your pet's repatriation: covering costs such as flights, boarding, or quarantine.
👉 Coverage for repatriation expenses only applies if the return needs to happen while your pet is still in transit and during the Starwood service period.
In the event of an airline-imposed delay or cancelation caused by weather (e.g., an airline-imposed embargo issued for extreme heat or cold), we'll cover costs up to the stated limit incurred until your pet can travel. Covered costs include boarding, driver fees, and health certificates.
👉 Coverage is valid for airline cancellations on an already-confirmed flight for your pet — excludes client-initiated changes to the travel plan.
In the event that your pet's trip is delayed due to an airline-imposed delay (other than weather-related), we'll cover the costs up to the stated limit incurred until your pet can travel. Covered costs include boarding, driver fees, and health certificates.
👉 Coverage is valid for airline cancellations (except weather-related) on an already-confirmed flight for your pet — excludes client-initiated changes to the travel plan.
👉 Coverage is not included for airline cancellations or delays caused by weather events; limits & coverage for weather-related events is covered under the Weather Interruption category.
Peace of Mind is Priceless
Traveling with pets is very safe, with hundreds of thousands of furry friends taking to the skies every year. Incidents involving health issues, injuries, or even the rare loss are exceedingly uncommon. Nevertheless, the unpredictability of personal travel emergencies remains a concern that cannot be overlooked. This is precisely where the Starwood Pet Protection Plan steps in to help!
With the Starwood Pet Protection Plan, you're choosing unwavering peace of mind for yourself. Let go of any travel-related anxieties concerning your pet. Instead, turn your attention to the heartwarming moment of reunion at your journey's end, complete with joyful wagging tails and soothing purrs of contentment.