Starwood is the only U.S. pet travel provider offering CareTags — a complete safety and connection system built from three parts:
Pet Wallet Collar Tag
Your pet's digital identity, for life.
Travel Update Labels
Handler-submitted updates and photos during your international move.
Live Tracking Device
Real-time location, on eligible journeys.
TransparentPetTravel
Stay in the Loop, Not in the Dark
Moving a pet overseas is complex — flights, import rules, USDA approvals, veterinary timing, and documentation are all time-sensitive. Every shipment includes a Travel Update Label: a QR-coded label on your pet's kennel that lets drivers, handlers, and team members check in at key points along the way.
No more guessing. No more digging through email threads. Just a clear, organized view of everything that matters.
✓ Handlers scan the label at key checkpoints — departure, layovers, and arrival ✓ Each scan sends automated email and text updates — including photos — to you and your Starwood coordinator ✓ An extra layer of visibility so you're never left wondering how your pet's trip is going
What this isn't: Travel Update Labels are scanned by a person at each checkpoint — they don't broadcast a live, continuous location on their own. For that, see Live Tracking below.
MoreThanaTag
Your Pet's Digital Identity
Peaceofmind
Real Safety for Real Adventures
This digital profile isn’t just useful during travel - it becomes a lifetime tool to help protect and care for your pet wherever life takes you.
Better experience for you and your pet
Works globally with instant access—no specialized scanners or database searches required
Anyone can scan the QR code with a smartphone—no app needed
Displays your pet’s up-to-date profile and contact information in seconds
Sends you the finder’s GPS location and contact details if your pet is lost
Talk to our experts
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