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Different
Pets, not packages. Expect more.
We’re proud to be the highest rated and most trusted international pet shipping company in the United States.
50+ years of care
Trust the experts with experience (and all the 5-star reviews to prove it!).
Technology
Industry-leading Pet Travel Portal to make things simple & clear.
Pet Protection Plan
Peace of mind for things outside of your (or our) control.
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CareTags Travel Sense to provide updates throughout your pet’s move via email & text.
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OUR PROMISE TO YOU
Starwood Pet Travel offers the highest standard of care-blending real-time tracking, expert and personalized guidance, and a global partner network no one else can match.
Unmatched Transparency
Global Network, Personally Vetted
Experience + Personal Care
Every trip has a story
Read stories traveling to and from France
May 06, 2025
Boston to Burgundy
Meet Hallee—an energetic Irish Doodle with the heart of an explorer and the loyalty of a lifelong best friend. A mix of Irish Setter and toy poodle, Hallee has always been full of energy and curiosity. As she nears her...

March 17, 2025
From Chicago to Melbourne: Macey's Journey Home
After several years in the U.S., Macey—the sweet, slightly shy ball-chaser—has made her way back home to Australia. Her journey from Chicago to Melbourne was no small feat, spanning thousands of miles and involving a carefully coordinated trip with our...
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April 28, 2025
Orion's Big Move: From the Mountains to English Gardens
Orion, an affectionate and friendly young cat with a playful, cheeky streak, recently made the journey from the mountains of Colorado to his new home in England. Traveling comfortably aboard Lufthansa on a carefully planned route from Denver to Frankfurt,...

April 02, 2025
Pippa moves to Cambridge, England
Pippa, a sweet white Labradoodle from Connecticut, recently made the transatlantic leap to her new home in England. Known for her gentle spirit and fluffy charm, Pippa can get a little anxious when she's apart from her family—often letting out...
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Discover the heartfelt stories of pet owners traveling
to and from France
64 days ago
Just wanted to give a huge thanks to the Jet Pets team in New Zealand and Starwood Pet Travel in the US for getting our beloved Kona safely to the United States. From the initial discussions to the Vet visits...
Source: Google
122 days ago
Incredible experience using this service. Everything was truly 'hands free' as Starwood took care of all the heavy lifting. Each point of contact was detailed, communicative, and readily available for any and all questions. Our dog arrived to her final...
Source: Google
221 days ago
My partner and I hired Starwood to help with transporting our dog from Texas to the UK. We found it as affordable as transporting a pet can be (as it was thousands of dollars more to do ourselves and a...
Source: Google
57 days ago
Julie and team ❤️ We have Oscar now in Tucson. We just wanted to pass on our deepest gratitude to you and your teams. We were so worried and stressed about Oscar’s trip due to his age and medical history...
Source: Google

64 days ago
Just wanted to give a huge thanks to the Jet Pets team in New Zealand and Starwood Pet Travel in the US for getting our beloved Kona safely to the United States. From the initial discussions to the Vet visits in Nelson NZ then the final vet exam at MPI prior to departure, all the Jet Pets staff were amazing. Communication was exceptional at all stages of the process. Everyone was so pleasant, kind and well informed. Our questions were quickly answered, and little accommodations were easily made. Kona and I were treated very well by everyone we worked with. We will be very happy to use Jet Pets and Starwood in the future and can confidently recommend their services.
Source: Google

122 days ago
Incredible experience using this service. Everything was truly 'hands free' as Starwood took care of all the heavy lifting. Each point of contact was detailed, communicative, and readily available for any and all questions. Our dog arrived to her final destination happy with signs of being well taken care of. My only regret is not hiring Starwood sooner.
Source: Google
221 days ago
My partner and I hired Starwood to help with transporting our dog from Texas to the UK. We found it as affordable as transporting a pet can be (as it was thousands of dollars more to do ourselves and a very large margin for error when it came down to the documents). The only hiccup we encountered was an unfortunate mistake on the vet’s part that would’ve resulted in having to push our flight further out. Please, please, please encourage your vet to accept Starwood’s help, especially if they’ve never done a health certificate before. Regardless, my dog Minnie made it home safely thanks to this wonderful company. Thank you! And a special thanks to Sarah our UK coordinator for your confidence and reassurance. You took away all the stress I would’ve otherwise had! You did great!
Source: Google
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57 days ago
Julie and team ❤️ We have Oscar now in Tucson. We just wanted to pass on our deepest gratitude to you and your teams. We were so worried and stressed about Oscar’s trip due to his age and medical history and you all went far above and beyond our expectations to allay our fears and deliver top notch service to our best little man. He arrived clean and although a bit disoriented, has settled in perfectly back with us. We however we wanted to say thank you so much from the bottom of our hearts. You and your teams obviously love our pets as much as we do and it definitely shows.
Source: Google
Traveling to France
2025 Pet Travel Guide to France
France is a dream destination not only for people—but also for pets! From leisurely strolls along the Seine to relaxing afternoons at pet-friendly cafés, your furry companion can live their best life in the land of wine, cheese, and charm. But first, you’ll need to meet the requirements for international pet travel into France.
Here’s everything you need to know to prepare for your pet’s smooth arrival in France.
Pet Import Requirements for France
France, as a member of the European Union, follows the EU’s standardized pet import regulations. U.S. pets can enter France without quarantine as long as all requirements are fulfilled.
✅ Microchip
Your pet must be microchipped with a 15-digit ISO 11784/11785 compliant microchip before receiving the rabies vaccine. If your pet already has a microchip, confirm that it is ISO-compliant or travel with a scanner.
💉 Rabies Vaccination
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Must be given after microchip implantation
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Must be at least 21 days old at the time of travel
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Must be valid (not expired) and documented with date, vaccine type, and manufacturer
Note: Pets must be at least 12 weeks old to receive the rabies vaccine and are eligible to travel 21 days after vaccination.
Although other immunizations are not officially required for import, it is recommended that cats and dogs are vaccinated for the following. Do note that if your pet will be boarding, these vaccinations will be required.
- Dogs: DHPP (Distemper, Hepatitis, Parainfluenza, Parvovirus), Bordetella (Kennel Cough), Leptospirosis, CIV (Canine Influenza Virus)
- Cats: FVRCP (Feline Viral Rhinotracheitis, Calicivirus, Panleukopenia), Feline Leukemia
Blood Tests
If you are moving from a non-listed country (where rabies is a known problem or not reliably controlled), your pet will also have to have a rabies titer blood test to prove their rabies vaccine is active within their body. This blood test must be completed in an approved EU laboratory and must be done at least 30 days after rabies vaccination and at least 3 months prior to travel.
This is not needed when coming from the United States.
Import Permit
France does not require an import permit for dogs, cats, or ferrets that are personal family pets.
📄 EU Health Certificate (Annex IV)
U.S. pets traveling to France require an official EU health certificate, which must be:
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Completed by a USDA-accredited veterinarian within 10 days of entry
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Endorsed by the USDA APHIS office in your region
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Issued in both English and French
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Accompanied by the rabies vaccination certificate and microchip documentation
The health certificate remains valid for:
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Entry into France: 10 days after issuance
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Travel within the EU: 4 months, or until the rabies vaccine expires
📬 Customs Declaration Upon Arrival
You must declare your pet at customs when arriving in France. Customs officials may:
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Scan the microchip
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Verify documents
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Ensure compliance with vaccination timelines
You may be asked to present your pet's documents at the first port of entry (even if connecting to another EU country).
Pet Restrictions
Like many countries, France does not allow the import of certain breeds of dogs, although there are no restrictions for cats. You can get more information about this here.
Banned Breeds
If your dog is one of the following breeds, you may not bring them to France unless they have an official, registered pedigree:
- American Staffordshire terrier (formerly Staffordshire terrier) or “pit bulls”
- Mastiff or "boerbulls"
- Tosa
If your dog is one of these breeds and does have a registered pedigree, you may import them but you will have to follow certain rules set forth for dangerous dogs. This also applies to Rottweilers and dogs that are “similar to Rottweilers,” with or without a registered pedigree.
Age Restrictions for France
France does not allow the import of puppies, kittens, or baby ferrets that are younger than 12 weeks and have no rabies vaccination, or those between 12-16 weeks whose rabies vaccine was administered less than 21 days prior to arrival.
How Starwood Can Help
Our France pet shipping services include:
- Door-to-door transport
- Assistance with health certificates, import certificates, and other travel documents needed for animal transport to France (outlined above)
- USDA endorsement and consular legalization (when needed) of all relevant documents where required
- Airline-approved flight kennels provided with personalized labels, identification
and emergency notification instructions - Customs clearance and delivery to your home
- Local pet taxi service to and from the airport, your home, veterinarian, kennel, or groomer – available in major France cities as well as their surrounding areas
- Travel consultation and flight reservations
We will inform you of your pet's full itinerary before the trip and we will update you as your pet travels to France.
2025 France Country Guide
A pet owner's guide to life in France to help you and your furry companion settle into the French lifestyle with ease.
Moving from France
We have a team of experts ready to help with every aspect of your pet’s move from France. Our services from France include:
- Door to door pet transport, both international and domestic
- Assistance with health certificates, import certificates, and other travel documents needed for animal transport
- USDA endorsement and consular legalization (when needed) of all relevant documents where required
- Airline approved flight kennels provided with personalized labels, identification and emergency notification instructions
- Customs clearance and delivery to your home
- Local pet taxi service to and from the airport, your home, veterinarian, kennel, or groomer – available in your area
- Travel consultation and flight reservations
We will inform you of your pet's full itinerary before the trip and we will update you throughout your pet's journey.
Incoming Pet? We're Ready for Touchdown!
Whether you’re flying your pet to the United States after a brief stay or a whole lifetime in another country, there are a number of hoops to jump through. Getting all of the details right can be confusing and time-consuming, and improper planning or documentation could delay your pet’s entry into the country. Let us handle all the details for you!
What’s the process?
After submitting your quote request and completing the invoice payment, a dedicated booking specialist will be assigned to assist you. They will take care of all the necessary arrangements for your pet's import, including collecting information and documents from you. On the day of arrival, they will keep you updated on the clearance process, ensuring a smooth and stress-free experience.
It's important to note that this quote covers import and customs clearance specifically for the United States. It is your responsibility to handle the export process from your country of origin. You have the option to work directly with an airline or engage a local pet shipper.
Additionally, if you are traveling from a high-risk rabies country to the United States, it is your responsibility to obtain the CDC import permit.






