Which Airlines Actually Fly Pets From the U.S. to Australia?

Airplane being loaded with cargo to Australia, including pets.

SHORT ANSWER

There is no official government list of "approved" pet airlines — Australia's Department of Agriculture, Fisheries and Forestry (DAFF) allows any airline to carry pets into the country "at the airline operator's discretion." In practice, though, very few airlines currently get a pet all the way into Melbourne. Qantas Freight is the most consistent option, flying pets as manifest cargo direct from Los Angeles (LAX) and Dallas Fort Worth (DFW) into Melbourne. Air New Zealand Cargo is the other real option, routing pets through Auckland as an approved transhipment. United Airlines' PetSafe cargo program has been discontinued for the general public, and while American Airlines Cargo's PetEmbark® service is open to the public, American doesn't operate its own aircraft into Melbourne at all — so neither is a viable path for most families right now. Because airline pet-cargo capacity, embargoes, and routing change often, working with an IPATA-certified pet shipper is the most reliable way to lock in a compliant flight.

Adam Melton, VP of Strategic Initiatives at Starwood Pet Travel, breaks down exactly which airlines fly pets to Australia today, the non-negotiable government rules every pet must meet regardless of carrier, and why booking directly with an airline is riskier than it looks.

Key Takeaways

  1. 1. DAFF does not certify or restrict which airlines may carry pets to Australia — the decision sits entirely with each airline's own cargo operation, not with the Australian government.
  2. 2. Every pet entering Australia must travel in an IATA-approved crate and arrive directly into Melbourne International Airport — domestic transfers within Australia (for example, landing in Sydney and connecting to Melbourne) are not permitted.
  3. 3. Qantas Freight is currently the primary direct option from the U.S., flying out of LAX and DFW into Melbourne — but DFW has two confirmed annual embargo windows (May 1–September 15 and December 15–January 30) when pet uplift isn't available at all.
  4. 4. Air New Zealand Cargo also transports pets to Melbourne, but routes through Auckland as an international transhipment — the pet stays airside under New Zealand's competent authority the entire time.
  5. 5. United Airlines no longer offers its PetSafe cargo program to the general public — cargo is now limited to active-duty military and State Department personnel on official orders.
  6. 6. American Airlines Cargo's PetEmbark® service is actually open to the general public (it isn't military-restricted), but American doesn't operate its own flights into Melbourne — its Australia network is Los Angeles–Sydney and Los Angeles/Dallas–Brisbane, so there's no route for PetEmbark to use to satisfy DAFF's direct-to-Melbourne rule.

Why There's No Official "Approved Airline" List

This is the part that trips up a lot of pet owners: unlike the veterinary and quarantine requirements, which are locked down by DAFF in exhaustive detail, the airline itself is not something the Australian government dictates. DAFF's own step-by-step guide for importing dogs from Group 3 countries states plainly: "You can use any airline to transport your dog to Australia, at the airline operator's discretion." DAFF simply directs pet owners to the International Pet and Animal Transportation Association (IPATA) to find an experienced transport agent or shipper — it does not publish or maintain a list of compliant carriers.

That distinction matters. It means the real constraint on "which airlines fly pets to Australia" isn't government policy at all — it's each individual airline's own willingness to accept live animal cargo, the aircraft types on their Australia routes, and whatever internal program (or lack of one) they run for it. Those internal programs change far more often than government import rules do, which is exactly why the list of realistic options is shorter than most people expect.

The Non-Negotiable Government Rules, No Matter the Airline

Whichever airline ultimately carries your pet, DAFF's transport conditions apply the same way across the board:

  • Manifest cargo only. Pets cannot travel in the cabin or as checked "excess baggage." They must be booked and manifested as cargo.
  • IATA-approved crate. The crate must meet International Air Transport Association Live Animals Regulations, sized correctly for the animal.
  • Direct arrival into Melbourne only. Your pet must land directly at Melbourne International Airport. DAFF is explicit that it does not permit domestic transfers — for example, arriving into Sydney and then connecting on a domestic flight to Melbourne is not allowed.
  • Transiting and transhipping rules. Your pet can transit through another country (staying on the plane, remaining airside) or tranship (change aircraft) at an approved country's airport, but only if that country's competent authority allows it and the animal never leaves the international side of the airport. This is the rule that makes Air New Zealand's Auckland routing workable.

For the full rundown on these cargo and crate requirements, see our guide on what vaccinations and treatments your dog needs before flying to Australia, which covers the veterinary side of this same timeline.

Airlines That Fly Pets From the U.S. to Australia — Comparison Chart

Which Airlines Actually Fly Pets to Australia?

Quick-reference comparison for pet owners relocating from the U.S. to Melbourne

Airline Pet Cargo Status Route Into Melbourne How to Book Key Notes
Qantas Freight Primary direct option Active Direct freight from LAX & DFW into Melbourne Book via Qantas Freight or an IPATA-certified pet shipper DFW has two confirmed annual embargo windows: May 1–Sept 15 and Dec 15–Jan 30, when pet uplift isn't available through that gateway
Air New Zealand Cargo Auckland transhipment route Active U.S. → Auckland (transhipment) → Melbourne Public cannot book directly — must go through an approved pet transporter Pet remains airside in Auckland under NZ's competent authority; fully compliant with DAFF transhipment rules
United Airlines PetSafe discontinued Not Available No long-haul route into Melbourne Cargo limited to active-duty military / State Dept on official orders PetSafe cargo program ended for the general public; in-cabin only, which doesn't meet DAFF's manifest-cargo rule anyway
American Airlines PetEmbark® — public, but no MEL route Not Usable for MEL Own metal to Sydney & Brisbane only — no AA-operated Melbourne route PetEmbark is open to the general public via American Airlines Cargo Military restriction only applies to ticket-counter checked pets, not PetEmbark. Real blocker is routing: no AA flight reaches Melbourne — "AA" tickets to MEL are Qantas-operated codeshares
Qatar Airways / Emirates Middle East hub carriers Variable U.S. → Doha / Dubai → onward (subject to disruption) Via IPATA-certified pet shipper only Recent Middle East routing disruptions have pushed many Australia moves back to LAX/DFW-based Qantas / Air NZ departures
Qantas Freight Primary direct option
Active
Route into MelbourneDirect freight from LAX & DFW into Melbourne
How to bookVia Qantas Freight or an IPATA-certified pet shipper
Key notesDFW has two confirmed annual embargo windows: May 1–Sept 15 and Dec 15–Jan 30, when pet uplift isn't available through that gateway
Air New Zealand Cargo Auckland transhipment route
Active
Route into MelbourneU.S. → Auckland (transhipment) → Melbourne
How to bookPublic cannot book directly — must go through an approved pet transporter
Key notesPet remains airside in Auckland under NZ's competent authority; fully compliant with DAFF transhipment rules
United Airlines PetSafe discontinued
Not Available
Route into MelbourneNo long-haul route into Melbourne
How to bookCargo limited to active-duty military / State Dept on official orders
Key notesPetSafe cargo program ended for the general public; in-cabin only, which doesn't meet DAFF's manifest-cargo rule anyway
American Airlines PetEmbark® — public, but no MEL route
Not Usable for MEL
Route into MelbourneOwn metal to Sydney & Brisbane only — no AA-operated Melbourne route
How to bookPetEmbark is open to the general public via American Airlines Cargo
Key notesMilitary restriction only applies to ticket-counter checked pets, not PetEmbark. Real blocker is routing: no AA flight reaches Melbourne — "AA" tickets to MEL are Qantas-operated codeshares
Qatar Airways / Emirates Middle East hub carriers
Variable
Route into MelbourneU.S. → Doha / Dubai → onward (subject to disruption)
How to bookVia IPATA-certified pet shipper only
Key notesRecent Middle East routing disruptions have pushed many Australia moves back to LAX/DFW-based Qantas / Air NZ departures

Note: Australia's Department of Agriculture, Fisheries and Forestry (DAFF) does not certify or restrict which airlines may carry pets — airline participation is at each carrier's own discretion. Regardless of airline, every pet must travel as manifest cargo in an IATA-approved crate and arrive directly into Melbourne International Airport. DFW embargo dates reflect current internal confirmation as of August 2026; all other policies reflect the airlines' own public guidance and can change without notice — always confirm current status with the airline or your pet transport agent before booking.

The Airlines That Actually Do This Today

Qantas Freight — the primary direct option

Qantas Freight is currently the most dependable carrier for pets moving from the U.S. into Melbourne, operating direct long-haul freight capacity out of Los Angeles (LAX) and Dallas Fort Worth (DFW). Qantas Freight's own pet and animal transport service handles dogs (excluding service dogs, which fly with their handler through separate channels), cats, and a handful of other small animals as freight, and it publishes its own eligibility rules — including a minimum age of 12 weeks and vet certification requirements for pets over 12 years old.

One detail that catches people off guard: Qantas Freight runs two separate embargo windows out of DFW each year, not just one summer blackout. Based on current confirmation from our team, DFW is closed to pet uplift from May 1 through September 15 (summer heat) and again from December 15 through January 30 (winter holiday peak-capacity period). Qantas Freight's international pet travel guide references gateway embargoes generally, including at JFK, but the specific DFW dates above reflect the current, confirmed windows rather than the guide's own published dates, which can lag. If your export window falls inside either period, plan for a different departure city or a shifted timeline — a pet shipper who tracks these windows in real time can flag the conflict before you're locked into a date.

Air New Zealand Cargo — the Auckland transhipment route

Air New Zealand Cargo also carries pets internationally into Australia, but not on a direct U.S.-to-Melbourne routing. Instead, pets are booked through an approved pet transporter (Air New Zealand does not accept direct bookings for cargo pets from the public) and tranship through Auckland. Under DAFF's transhipment rules, this is fully compliant as long as the pet remains airside in New Zealand and the handling meets the competent authority's requirements there — it's a workaround, not a loophole.

United Airlines — PetSafe is gone for the general public

This is one of the most important corrections to make if you're researching pet travel to Australia right now: United's PetSafe program, which used to check pets through as cargo, has been discontinued for the general public. United's current pet travel policy states cargo transport is available only "when traveling with certain active-duty military or State Department employees." For everyone else, United only offers in-cabin pet travel — which isn't relevant here anyway, since DAFF requires manifest cargo for every animal entering Australia, and United doesn't operate long-haul routes into Melbourne to begin with. If you've seen United listed as a "common carrier" for Australia pet moves in older articles, that information is now out of date.

American Airlines — open to the public, but no route to Melbourne

American Airlines is worth a closer look, because it's easy to describe inaccurately. American actually runs two separate pet programs, and only one of them is military-restricted:

  • Checked pets at the ticket counter — this passenger-checked-baggage-style option is limited to active-duty U.S. Military and U.S. State Department Foreign Service personnel traveling on official orders.
  • American Airlines Cargo's PetEmbark® service — a separate freight product that is open to the general public, booked directly through American Airlines Cargo rather than the passenger ticket counter.

So PetEmbark itself isn't the obstacle. The real issue is routing: American Airlines operates its own aircraft to Sydney (Los Angeles–Sydney) and Brisbane (Los Angeles–Brisbane and a seasonal Dallas Fort Worth–Brisbane service) — but not to Melbourne. Any "American Airlines" itinerary priced through to Melbourne is a codeshare ticket actually operated by Qantas, not a flight American runs itself. Since DAFF requires pets to arrive on a direct flight into Melbourne, PetEmbark has no American-operated route to use for that requirement, regardless of its general-public eligibility.

Middle East hub carriers — usually not the current path for Australia

Qatar Airways and Emirates have historically been major carriers for international pet transport worldwide, thanks to their large hub cargo facilities in Doha and Dubai. Recently, though, disruptions affecting Middle East routing have pushed many Australia- and New Zealand-bound pet moves back toward Los Angeles-based departures on Qantas and Air New Zealand instead, specifically to avoid Middle East connections. If you're planning a move to Australia, the LAX and DFW departure options above are currently the more dependable path, and that can change again as regional routing stabilizes.

Why Booking Directly With an Airline Is Riskier Than It Looks

Airline pet-cargo policy is a moving target. In the space of a single year, one major U.S. carrier eliminated its long-running pet cargo program entirely, and Middle East hub disruptions reshuffled routing for pets across an entire region. None of that touched a single DAFF requirement — the veterinary timeline, the RNATT test, the quarantine stay all stayed exactly the same — but it completely changed which airlines could physically get a pet to Melbourne.

This is exactly why DAFF itself recommends working with an experienced pet transport agent rather than booking cargo space independently. An IPATA-certified shipper tracks airline embargoes, program changes, and seasonal cargo restrictions as part of their day-to-day work — which matters more for the airline leg of this move than for almost any other step.

What Pet Owners Moving to Australia Are Actually Experiencing

The logistics side of this shows up constantly in relocation discussions. In a thread on r/Ameristralia, one user who moved a cat and a dog from Vermont to Melbourne described exactly how the airline piece fit into the bigger picture: "I did most of it myself and used [a pet transport company] to manage the actual transportation (if I recall directly the Australian government does require you to use a freight company for that part)... My pets only had to stay in Quarantine for 10 days after arrival so it wasn't too bad but if you know when you're departing I would get started on the testing so you don't have to wait longer than the 180 days in the US" (r/Ameristralia discussion).

That last point lines up with what DAFF's guide says directly: the airline booking is one of the later steps in the process, but it can't be treated as an afterthought, because flight availability, crate policies, and weather embargoes all have to line up with your RNATT-driven export window.

Planning Your Pet's Flight to Australia

Because the airline landscape can shift faster than the government requirements do, the safest approach is to lock in your veterinary and RNATT timeline first, then work with a transport specialist who can match that timeline to whichever airline currently has compliant, available cargo capacity. For the full picture of what happens before your pet ever reaches the airport, see our guide on what vaccinations and treatments your dog needs before flying to Australia and our complete guide to pet relocation to Australia.

Frequently Asked Questions

Does the Australian government maintain a list of approved airlines for pet travel?

No. DAFF explicitly allows any airline to transport pets to Australia at that airline's own discretion. The government's requirements focus on how the pet travels (manifest cargo, IATA crate, direct to Melbourne), not which airline carries it.

Can I fly my pet to Australia in the cabin with me?

No. Every pet entering Australia — regardless of airline — must travel as manifest cargo. In-cabin and checked "excess baggage" travel are not permitted under any circumstances.

Can my pet connect through Sydney or another Australian city on the way to Melbourne?

No. DAFF requires pets to arrive directly into Melbourne International Airport. Domestic transfers within Australia, such as landing in Sydney and connecting to Melbourne, are not allowed.

Is United Airlines still an option for shipping a pet to Australia?

No. United discontinued its PetSafe cargo program for the general public. Cargo pet transport is now limited to active-duty military and State Department personnel on official orders, and United doesn't operate long-haul routes into Melbourne.

Can I use American Airlines' PetEmbark service to ship my pet to Melbourne?

Not directly. PetEmbark is open to the general public, but American Airlines doesn't operate its own flights into Melbourne — only to Sydney and Brisbane. Any Melbourne itinerary sold under American's code is actually operated by Qantas, so a pet shipped that way would move under Qantas Freight's process, not American's.

Why might Qantas Freight refuse to carry pets out of a specific U.S. airport?

Qantas Freight runs annual gateway embargoes, and DFW specifically has two confirmed blackout windows: May 1 through September 15, and December 15 through January 30. During either window, pets can't be uplifted through DFW at all, which can shift your booking to LAX or to a date outside the embargo. Always confirm current embargo dates directly with Qantas Freight or your pet transport agent before booking, since these windows can shift year to year.

Do I have to use a pet transport agent, or can I book cargo space myself?

It's not legally required, but DAFF itself recommends using an experienced pet transport agent, and airline pet-cargo policies change often enough that professional coordination significantly reduces the risk of a delayed or failed booking.