Your pet’s safe trip

to or from South Africa starts here

We’re

Pets, not packages. Expect more.

We’re proud to be the highest rated and most trusted international pet shipping company in the United States.

50+ years of care

Trust the experts with experience (and all the 5-star reviews to prove it!).

Technology

Industry-leading Pet Travel Portal to make things simple & clear.

Pet Protection Plan

Peace of mind for things outside of your (or our) control.

Stay in touch

CareTags Travel Sense to provide updates throughout your pet’s move via email & text.

Partner with us for peace of mind.

OUR PROMISE TO YOU

Starwood Pet Travel offers the highest standard of care-blending real-time tracking, expert and personalized guidance, and a global partner network no one else can match.

Unmatched Transparency

Our industry-exclusive technology gives you real-time, door-to-door tracking—so you’re never out of touch with your pet’s journey.

Global Network, Personally Vetted

We don’t just work with agents—we meet them. Every year, our team travels the world to personally vet and maintain the strongest partnerships in the industry.

Experience + Personal Care

It’s reassuring to have a highly experienced and caring personal travel coordinator who is guiding each step of your pet’s journey.

Every trip has a story

Read stories traveling to and from South Africa

JFK-GVA

May 06, 2025

Boston to Burgundy

Meet Hallee—an energetic Irish Doodle with the heart of an explorer and the loyalty of a lifelong best friend. A mix of Irish Setter and toy poodle, Hallee has always been full of energy and curiosity. As she nears her...

Meet Halle
ORD-LAX-MEL

March 17, 2025

From Chicago to Melbourne: Macey's Journey Home

After several years in the U.S., Macey—the sweet, slightly shy ball-chaser—has made her way back home to Australia. Her journey from Chicago to Melbourne was no small feat, spanning thousands of miles and involving a carefully coordinated trip with our...

Meet Macey
DEN-FRA-LHR

April 28, 2025

Orion's Big Move: From the Mountains to English Gardens

Orion, an affectionate and friendly young cat with a playful, cheeky streak, recently made the journey from the mountains of Colorado to his new home in England. Traveling comfortably aboard Lufthansa on a carefully planned route from Denver to Frankfurt,...

Meet Orion
JFK-LHR

April 02, 2025

Pippa moves to Cambridge, England

Pippa, a sweet white Labradoodle from Connecticut, recently made the transatlantic leap to her new home in England. Known for her gentle spirit and fluffy charm, Pippa can get a little anxious when she's apart from her family—often letting out...

Meet Pippa

Discover the heartfelt stories of pet owners traveling
to and from South Africa

Star Star Star Star Star

138 days ago

HE MADE IT. We were moving from the US to South Africa and wanted to take our 11 year old Sheltie. Starwood and our vet walked us through each step, but we were halted due to the holidays, had many...

Source: Google

Learn More
Star Star Star Star Star

64 days ago

Just wanted to give a huge thanks to the Jet Pets team in New Zealand and Starwood Pet Travel in the US for getting our beloved Kona safely to the United States. From the initial discussions to the Vet visits...

Source: Google

Learn More
Star Star Star Star Star

122 days ago

Incredible experience using this service. Everything was truly 'hands free' as Starwood took care of all the heavy lifting. Each point of contact was detailed, communicative, and readily available for any and all questions. Our dog arrived to her final...

Source: Google

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Star Star Star Star Star

221 days ago

My partner and I hired Starwood to help with transporting our dog from Texas to the UK. We found it as affordable as transporting a pet can be (as it was thousands of dollars more to do ourselves and a...

Source: Google

Learn More
Star Star Star Star Star

57 days ago

Julie and team ❤️ We have Oscar now in Tucson. We just wanted to pass on our deepest gratitude to you and your teams. We were so worried and stressed about Oscar’s trip due to his age and medical history...

Source: Google

Learn More

Traveling to South Africa

2025 South Africa Pet Travel Guide

Planning to relocate to South Africa with your dog or cat? With its warm climate, expansive landscapes, and animal-loving culture, South Africa can be a wonderful home for pets. But the import process is detailed and must be carefully managed to avoid delays or quarantine.

Below is a general overview of what’s required when transporting pets to South Africa from the United States.

Microchip

All pets must be microchipped with an ISO 11784/11785 compliant 15-digit microchip. The microchip must be implanted prior to rabies vaccination, and the number must appear on all vaccination and health documents.

Vaccinations

Rabies Vaccination

Your pet must be vaccinated against rabies at least 30 days and no more than 12 months before travel. The vaccine must:

  • Be administered after microchip implantation

  • Be a killed/inactivated vaccine (modified live virus vaccines are not accepted)

  • Be clearly documented with the microchip number

Puppies and kittens must be at least 3 months old before receiving the rabies vaccine.

Recommended Vaccinations

Dogs: 

  • DHPP (Distemper, Hepatitis, Parainfluenza, Parvovirus)
  • Bordetella (Kennel Cough)
  • CIV (Canine Influenza Virus)
  • Leptospirosis

Cats:

  • FVRCP (Feline Viral Rhinotracheitis, Calicivirus, Panleukopenia)
  • Feline Leukemia (for outdoor cats)

Rabies Titer Test

A rabies titer test (RNATT) is not required for pets entering South Africa from the United States.

Blood Tests (Dogs Only)

Dogs traveling to South Africa require several blood tests with very explicit instructions. It's extremely important that veterinarians request the correct test and send them to approved laboratories.

All tests must be performed within 30 prior to export and must produce a negative result. All tests (except T. evansi) must be completed at an "officially approved laboratory" in the United States - we strongly recommend Protatek Reference Lab. The T. evansi tests must be completed at an OIE Reference Laboratory in Belgium or Japan.

  • Brucella canis
    • Serum agglutination OR Rapid slide agglutination test
  • Trypanosmoa evansi
    • BOTH a Card agglutination test AND a Giemsa blood smear
    • (Both tests MUST be completed at an OIE Reference Laboratory)
  • Babesia gibsoni
    • TWO (2) tests are required:
      • Immunoflouresence antibody test OR ELISA using the BgTRAP antigen
      • AND a Giemsa blood smear OR Real-time PCR
  • Dirofilaria immitis
    • Microfilarial filtration test (this is the ONLY acceptable test)
  • Leishmaniosis
    • Indirect fluorescent antibody test OR ELISA test OR Direct agglutination test OR Western blot/membrane immunoassay

Cats do not require any blood testing for import to South Africa.

 

Parasite Treatments (Dogs Only)

Dogs are required to be treated for heartworm, ticks, and flies as follows. 

Dirofilaria immitis (heartworm)

Begin treatment after a negative test result for Dirofilaria has been received, and before (or on) the date the health certificate is completed. 

Leishmania and Babesia gibsoni

Dogs must be treated with an effective acaricide with insect repellent within 30 days prior to travel. The product must be effective against ticks and flies. A combination product (ex: K9 Advantix II) or multiple individual products (ex: both permethrin and an imidacloprid) can be used.

Import Permit

An import permit is required for all dogs and cats entering South Africa. This permit is issued by the Director of Animal Health in South Africa and must be obtained prior to travel.

Details include:

  • Pet’s microchip and vaccination information

  • Breed and age

  • Intended port of entry

  • Travel date and airline information

👉 Import permits typically take 1–2 weeks to process, but delays are common. Start early.

Veterinary Health Certificate

Your USDA-accredited veterinarian must complete the South Africa-specific veterinary health certificate within 10 days of travel. This document:

  • Must match the import permit requirements exactly

  • Must confirm the pet is healthy, vaccinated, and fit for travel

  • Must include your pet’s microchip number

The certificate must be endorsed by the USDA and accompany your pet into South Africa.

Quarantine

If all import requirements are met and documents are in order, no quarantine is required for pets entering South Africa from the U.S.

However, if documentation is incomplete or inaccurate, your pet may be subject to quarantine or refused entry.

Banned & Restricted Breeds

South Africa does not currently ban or restrict any dog or cat breeds. However, pit bull-type breeds may be subject to additional scrutiny during customs clearance or by airlines. Always check with your carrier before travel.


Travel Requirements

Pets entering South Africa must arrive as manifest cargo into one of the approved ports of entry, typically:

  • OR Tambo International Airport (Johannesburg)

  • Cape Town International Airport

Upon arrival:

  • Pets are inspected by the State Veterinary Officer

  • Customs paperwork must be completed

  • Starwood can coordinate clearing services and delivery to your new home


Age Requirements

Pets must be at least 3 months old at the time of travel, due to rabies vaccination timing and health requirements.


Additional Considerations

  • South Africa has a hot climate—summer embargoes and breed-specific flight restrictions may apply. Plan flights to avoid extreme heat.

  • Only two pets per person are allowed under personal import rules. More than two pets may trigger commercial regulations.

  • Dogs and cats must be free of ticks and parasites before boarding.

Ready to Move Your Pet to South Africa?

With sweeping views, wide open spaces, and a culture that values animals, South Africa is a welcoming place for your pet—if the import process is done right. Our relocation team at Starwood handles every step of the journey to make your move smooth and safe.

2025 South Africa Country Guide

Welcome to South Africa—a country of sprawling coastlines, majestic mountains, and wide-open plains. While some areas are still developing formal pet infrastructure, you’ll find a thriving pet-loving community, excellent veterinary services in major cities, and plenty of open space for dogs to stretch their legs.

Here’s what every new pet owner should know after arriving in South Africa.

South Africa Country Guide

Moving from South Africa

We have a team of experts ready to help with every aspect of your pet’s move from the South Africa. Our services from South Africa include:

  • Door to door pet transport, both international and domestic
  • Assistance with health certificates, import certificates, and other travel documents needed for animal transport
  • USDA endorsement and consular legalization (when needed) of all relevant documents where required
  • Airline approved flight kennels provided with personalized labels, identification and emergency notification instructions
  • Customs clearance and delivery to your home
  • Local pet taxi service to and from the airport, your home, veterinarian, kennel, or groomer – available in your area
  • Travel consultation and flight reservations

We will inform you of your pet's full itinerary before the trip and we will update you throughout your pet's journey.

Incoming Pet? We're Ready for Touchdown!

Whether you’re flying your pet to the United States after a brief stay or a whole lifetime in another country, there are a number of hoops to jump through. Getting all of the details right can be confusing and time-consuming, and improper planning or documentation could delay your pet’s entry into the country. Let us handle all the details for you!

Usa Import Faq

What’s the process?

After submitting your quote request and completing the invoice payment, a dedicated booking specialist will be assigned to assist you. They will take care of all the necessary arrangements for your pet's import, including collecting information and documents from you. On the day of arrival, they will keep you updated on the clearance process, ensuring a smooth and stress-free experience.

It's important to note that this quote covers import and customs clearance specifically for the United States. It is your responsibility to handle the export process from your country of origin. You have the option to work directly with an airline or engage a local pet shipper.

Additionally, if you are traveling from a high-risk rabies country to the United States, it is your responsibility to obtain the CDC import permit.

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