
We’re
Different
Pets, not packages. Expect more.
We’re proud to be the highest rated and most trusted international pet shipping company in the United States.
50+ years of care
Trust the experts with experience (and all the 5-star reviews to prove it!).
Technology
Industry-leading Pet Travel Portal to make things simple & clear.
Pet Protection Plan
Peace of mind for things outside of your (or our) control.
Stay in touch
CareTags Travel Sense to provide updates throughout your pet’s move via email & text.
Partner with us for peace of mind.
OUR PROMISE TO YOU
Starwood Pet Travel offers the highest standard of care-blending real-time tracking, expert and personalized guidance, and a global partner network no one else can match.
Unmatched Transparency
Global Network, Personally Vetted
Experience + Personal Care
Every trip has a story
Read stories traveling to and from Italy
May 06, 2025
Boston to Burgundy
Meet Hallee—an energetic Irish Doodle with the heart of an explorer and the loyalty of a lifelong best friend. A mix of Irish Setter and toy poodle, Hallee has always been full of energy and curiosity. As she nears her...

March 17, 2025
From Chicago to Melbourne: Macey's Journey Home
After several years in the U.S., Macey—the sweet, slightly shy ball-chaser—has made her way back home to Australia. Her journey from Chicago to Melbourne was no small feat, spanning thousands of miles and involving a carefully coordinated trip with our...
.jpg)
April 28, 2025
Orion's Big Move: From the Mountains to English Gardens
Orion, an affectionate and friendly young cat with a playful, cheeky streak, recently made the journey from the mountains of Colorado to his new home in England. Traveling comfortably aboard Lufthansa on a carefully planned route from Denver to Frankfurt,...

April 02, 2025
Pippa moves to Cambridge, England
Pippa, a sweet white Labradoodle from Connecticut, recently made the transatlantic leap to her new home in England. Known for her gentle spirit and fluffy charm, Pippa can get a little anxious when she's apart from her family—often letting out...
.jpg)
Discover the heartfelt stories of pet owners traveling
to and from Italy
43 days ago
Working with Starwood and more specifically Ms. Rosemary Cann has been such a pleasure. As a military family PCSing overseas, they took a huge burden off our shoulders when it came to figuring out how to get our huskies across...
Source: Google
44 days ago
Rosie and the team took great care of me and my two cats for a complicated move to Italy. Great service.
Source: Google
73 days ago
Just wanted to give a huge thanks to the Jet Pets team in New Zealand and Starwood Pet Travel in the US for getting our beloved Kona safely to the United States. From the initial discussions to the Vet visits...
Source: Google
131 days ago
Incredible experience using this service. Everything was truly 'hands free' as Starwood took care of all the heavy lifting. Each point of contact was detailed, communicative, and readily available for any and all questions. Our dog arrived to her final...
Source: Google
230 days ago
My partner and I hired Starwood to help with transporting our dog from Texas to the UK. We found it as affordable as transporting a pet can be (as it was thousands of dollars more to do ourselves and a...
Source: Google
66 days ago
Julie and team ❤️ We have Oscar now in Tucson. We just wanted to pass on our deepest gratitude to you and your teams. We were so worried and stressed about Oscar’s trip due to his age and medical history...
Source: Google

43 days ago
Working with Starwood and more specifically Ms. Rosemary Cann has been such a pleasure. As a military family PCSing overseas, they took a huge burden off our shoulders when it came to figuring out how to get our huskies across the world. Rosemary worked with us at every hurdle we had and always did her best to offer us multiple solutions to our issues.
Before our pet’s trip, we were very informed of everything that would happen and there were no surprises from Starwood’s end.
Once our pups were out of our hands, Starwood did an amazing job keeping us updated with photos. It was a relief to be able to see them being taken care of and it allowed us to focus on other aspects of our big move.
From the beginning to end, my husband and I enjoyed working with Starwood and have considered working with them again when it’s time to come back home.
Starwood and Rosemary have made this stressful time much more bearable.
Source: Google

44 days ago
Rosie and the team took great care of me and my two cats for a complicated move to Italy. Great service.
Source: Google

73 days ago
Just wanted to give a huge thanks to the Jet Pets team in New Zealand and Starwood Pet Travel in the US for getting our beloved Kona safely to the United States. From the initial discussions to the Vet visits in Nelson NZ then the final vet exam at MPI prior to departure, all the Jet Pets staff were amazing. Communication was exceptional at all stages of the process. Everyone was so pleasant, kind and well informed. Our questions were quickly answered, and little accommodations were easily made. Kona and I were treated very well by everyone we worked with. We will be very happy to use Jet Pets and Starwood in the future and can confidently recommend their services.
Source: Google

131 days ago
Incredible experience using this service. Everything was truly 'hands free' as Starwood took care of all the heavy lifting. Each point of contact was detailed, communicative, and readily available for any and all questions. Our dog arrived to her final destination happy with signs of being well taken care of. My only regret is not hiring Starwood sooner.
Source: Google
230 days ago
My partner and I hired Starwood to help with transporting our dog from Texas to the UK. We found it as affordable as transporting a pet can be (as it was thousands of dollars more to do ourselves and a very large margin for error when it came down to the documents). The only hiccup we encountered was an unfortunate mistake on the vet’s part that would’ve resulted in having to push our flight further out. Please, please, please encourage your vet to accept Starwood’s help, especially if they’ve never done a health certificate before. Regardless, my dog Minnie made it home safely thanks to this wonderful company. Thank you! And a special thanks to Sarah our UK coordinator for your confidence and reassurance. You took away all the stress I would’ve otherwise had! You did great!
Source: Google
.jpg)
66 days ago
Julie and team ❤️ We have Oscar now in Tucson. We just wanted to pass on our deepest gratitude to you and your teams. We were so worried and stressed about Oscar’s trip due to his age and medical history and you all went far above and beyond our expectations to allay our fears and deliver top notch service to our best little man. He arrived clean and although a bit disoriented, has settled in perfectly back with us. We however we wanted to say thank you so much from the bottom of our hearts. You and your teams obviously love our pets as much as we do and it definitely shows.
Source: Google
Traveling to Italy
2025 Italy Pet Travel Guide
Whether you’re strolling the cobblestone streets of Florence, relaxing along the Amalfi Coast, or enjoying a café in Rome, Italy is a beautiful place to share with your pet. The country is not only rich in culture and scenery but also pet-friendly—with plenty of parks, piazzas, and patios welcoming furry companions.
But before your pet can say “ciao,” you’ll need to prepare the right documentation for a smooth and stress-free entry into Italy. Here’s everything you need to know.
✈️ Pet Import Requirements for Italy
Italy follows European Union pet import guidelines, meaning U.S. travelers can bring their dog or cat with them—if they meet the following requirements.
✅ Microchip
Your pet must have a 15-digit ISO 11784/11785 compliant microchip implanted before receiving any rabies vaccination. This microchip will be scanned at customs upon entry.
💉 Rabies Vaccination
-
The rabies vaccine must be given after microchip implantation
-
It must be administered at least 21 days before travel
-
The vaccine must be current and valid on the date of entry
-
Only inactivated rabies vaccines are accepted
-
Pets must be at least 12 weeks old to receive the vaccine
Other Vaccinations
Italy does not require pets to have any vaccinations other than rabies. However, we recommend that pets stay up to date with the following. Do note that if your pet will be boarding, these vaccinations will be required.
- Dogs: DHPP (Distemper, Hepatitis, Parainfluenza, Parvovirus), Bordetella (Kennel Cough), Leptospirosis, CIV (Canine Influenza Virus)
- Cats: FVRCP (Feline Viral Rhinotracheitis, Calicivirus, Panleukopenia), Feline Leukemia
Blood Tests
Italy does not require any additional blood tests for cats, dogs, or ferrets unless your pet is traveling from an "unlisted" country.
If your pet is traveling from an "unlisted" country, then a rabies titer blood test will be required. The rabies titer test must be completed at least 30 days after their rabies vaccination and at least 3 months before traveling to the EU. This test must be completed by an authorized (USDA-Accredited) vet and the sample must be sent to an EU approved laboratory.
📄 EU Health Certificate (Annex IV)
U.S. pets must travel with an EU-compliant veterinary health certificate, which must be:
-
Issued within 10 days of travel
-
Completed by a USDA-accredited veterinarian
-
Endorsed by USDA APHIS
-
Written in English and Italian
-
Accompanied by the rabies certificate and microchip documentation
This certificate is valid for:
-
Entry into the EU: 10 days from issue
-
Travel within the EU: up to 4 months or until the rabies vaccine expires
📬 Arrival & Customs
-
Pets must enter Italy via an approved Point of Entry, such as Rome (FCO) or Milan (MXP)
-
Upon arrival, customs officials may:
-
Scan the microchip
-
Review vaccination records and paperwork
-
Verify pre-travel health standards were met
-
No advance import permit is needed, but pre-notification may be required by the airline or customs authorities.
Pet Restrictions
Banned Breeds
Italy does not currently ban any dog breeds from coming into the country.
However, Venice will not allow the following breeds:
- Rottweiler
- Doberman Pinscher
Some municipalities may have their own rules for banned or breeds considered "dangerous dogs," and special rules may apply for owning these breeds. Please check with your local authority to ensure you are following the rules.
How Starwood Can Help
Our Italy pet transport services include:
- Door-to-door pet transport
- Assistance with health certificates, import certificates, and other travel documents needed for pet travel to Italy
- USDA endorsement of all relevant documents
- Airline-approved travel kennels provided with personalized labels, identification
and emergency notification instructions - Customs clearance and delivery to your home
- Travel consultation and flight reservations
2025 Italy Country Guide
Italy's rich history, delectable cuisine, and picturesque landscapes make it a dream destination—not just for humans, but for pets too. With a culture that embraces animals, you'll find that integrating your furry friend into Italian life is both enjoyable and rewarding.
Moving from Italy
We have a team of experts ready to help with every aspect of your pet’s move from Australia. Our services from Australia include:
- Door to door pet transport, both international and domestic
- Assistance with health certificates, import certificates, and other travel documents needed for animal transport
- USDA endorsement and consular legalization (when needed) of all relevant documents where required
- Airline approved flight kennels provided with personalized labels, identification and emergency notification instructions
- Customs clearance and delivery to your home
- Local pet taxi service to and from the airport, your home, veterinarian, kennel, or groomer – available in your area
- Travel consultation and flight reservations
We will inform you of your pet's full itinerary before the trip and we will update you throughout your pet's journey.
Incoming Pet? We're Ready for Touchdown!
Whether you’re flying your pet to the United States after a brief stay or a whole lifetime in another country, there are a number of hoops to jump through. Getting all of the details right can be confusing and time-consuming, and improper planning or documentation could delay your pet’s entry into the country. Let us handle all the details for you!
What’s the process?
After submitting your quote request and completing the invoice payment, a dedicated booking specialist will be assigned to assist you. They will take care of all the necessary arrangements for your pet's import, including collecting information and documents from you. On the day of arrival, they will keep you updated on the clearance process, ensuring a smooth and stress-free experience.
It's important to note that this quote covers import and customs clearance specifically for the United States. It is your responsibility to handle the export process from your country of origin. You have the option to work directly with an airline or engage a local pet shipper.
Additionally, if you are traveling from a high-risk rabies country to the United States, it is your responsibility to obtain the CDC import permit.






