Your pet’s safe trip
to or from Hong Kong starts here

We’re
Different
Pets, not packages. Expect more.
We’re proud to be the highest rated and most trusted international pet shipping company in the United States.
50+ years of care
Trust the experts with experience (and all the 5-star reviews to prove it!).
Technology
Industry-leading Pet Travel Portal to make things simple & clear.
Pet Protection Plan
Peace of mind for things outside of your (or our) control.
Stay in touch
CareTags Travel Sense to provide updates throughout your pet’s move via email & text.
Partner with us for peace of mind.
OUR PROMISE TO YOU
Starwood Pet Travel offers the highest standard of care-blending real-time tracking, expert and personalized guidance, and a global partner network no one else can match.
Unmatched Transparency
Global Network, Personally Vetted
Experience + Personal Care
Every trip has a story
Read stories traveling to and from Hong Kong
May 06, 2025
Boston to Burgundy
Meet Hallee—an energetic Irish Doodle with the heart of an explorer and the loyalty of a lifelong best friend. A mix of Irish Setter and toy poodle, Hallee has always been full of energy and curiosity. As she nears her...

March 17, 2025
From Chicago to Melbourne: Macey's Journey Home
After several years in the U.S., Macey—the sweet, slightly shy ball-chaser—has made her way back home to Australia. Her journey from Chicago to Melbourne was no small feat, spanning thousands of miles and involving a carefully coordinated trip with our...
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April 28, 2025
Orion's Big Move: From the Mountains to English Gardens
Orion, an affectionate and friendly young cat with a playful, cheeky streak, recently made the journey from the mountains of Colorado to his new home in England. Traveling comfortably aboard Lufthansa on a carefully planned route from Denver to Frankfurt,...

April 02, 2025
Pippa moves to Cambridge, England
Pippa, a sweet white Labradoodle from Connecticut, recently made the transatlantic leap to her new home in England. Known for her gentle spirit and fluffy charm, Pippa can get a little anxious when she's apart from her family—often letting out...
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Discover the heartfelt stories of pet owners traveling
to and from Hong Kong
64 days ago
Just wanted to give a huge thanks to the Jet Pets team in New Zealand and Starwood Pet Travel in the US for getting our beloved Kona safely to the United States. From the initial discussions to the Vet visits...
Source: Google
122 days ago
Incredible experience using this service. Everything was truly 'hands free' as Starwood took care of all the heavy lifting. Each point of contact was detailed, communicative, and readily available for any and all questions. Our dog arrived to her final...
Source: Google
221 days ago
My partner and I hired Starwood to help with transporting our dog from Texas to the UK. We found it as affordable as transporting a pet can be (as it was thousands of dollars more to do ourselves and a...
Source: Google
57 days ago
Julie and team ❤️ We have Oscar now in Tucson. We just wanted to pass on our deepest gratitude to you and your teams. We were so worried and stressed about Oscar’s trip due to his age and medical history...
Source: Google

64 days ago
Just wanted to give a huge thanks to the Jet Pets team in New Zealand and Starwood Pet Travel in the US for getting our beloved Kona safely to the United States. From the initial discussions to the Vet visits in Nelson NZ then the final vet exam at MPI prior to departure, all the Jet Pets staff were amazing. Communication was exceptional at all stages of the process. Everyone was so pleasant, kind and well informed. Our questions were quickly answered, and little accommodations were easily made. Kona and I were treated very well by everyone we worked with. We will be very happy to use Jet Pets and Starwood in the future and can confidently recommend their services.
Source: Google

122 days ago
Incredible experience using this service. Everything was truly 'hands free' as Starwood took care of all the heavy lifting. Each point of contact was detailed, communicative, and readily available for any and all questions. Our dog arrived to her final destination happy with signs of being well taken care of. My only regret is not hiring Starwood sooner.
Source: Google
221 days ago
My partner and I hired Starwood to help with transporting our dog from Texas to the UK. We found it as affordable as transporting a pet can be (as it was thousands of dollars more to do ourselves and a very large margin for error when it came down to the documents). The only hiccup we encountered was an unfortunate mistake on the vet’s part that would’ve resulted in having to push our flight further out. Please, please, please encourage your vet to accept Starwood’s help, especially if they’ve never done a health certificate before. Regardless, my dog Minnie made it home safely thanks to this wonderful company. Thank you! And a special thanks to Sarah our UK coordinator for your confidence and reassurance. You took away all the stress I would’ve otherwise had! You did great!
Source: Google
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57 days ago
Julie and team ❤️ We have Oscar now in Tucson. We just wanted to pass on our deepest gratitude to you and your teams. We were so worried and stressed about Oscar’s trip due to his age and medical history and you all went far above and beyond our expectations to allay our fears and deliver top notch service to our best little man. He arrived clean and although a bit disoriented, has settled in perfectly back with us. We however we wanted to say thank you so much from the bottom of our hearts. You and your teams obviously love our pets as much as we do and it definitely shows.
Source: Google
Traveling to Hong Kong
2025 Hong Kong Pet Travel Guide
Moving to Hong Kong with your pet? Hong Kong is one of Asia’s most pet-conscious cities, but importing animals is tightly regulated. With a permit-based system and specific vaccination, microchip, and health certificate requirements, planning well in advance is key to a successful move.
Below is a general overview of what’s required when transporting pets to Hong Kong from the United States.
Group Classification
Hong Kong uses a three-group classification system for pet import. The United States is considered a Group II country, meaning:
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There’s no mandatory quarantine if all health and documentation requirements are met.
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Pets must arrive with an approved import permit, valid health records, and a properly completed health certificate.
Microchip
Vaccinations
Dogs:
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Rabies vaccination – Given at least 30 days and no more than 12 months before travel (unless a 3-year vaccine is accepted and documented).
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DHPP/DHLPP – Core vaccines (Distemper, Hepatitis, Parvovirus, Parainfluenza, and Leptospirosis) must be current and administered within the last 12 months.
Cats:
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Rabies vaccination – Same timing as dogs.
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FVRCP – Feline Viral Rhinotracheitis, Calicivirus, and Panleukopenia, administered within the past year.
👉 All vaccine records must include the microchip number, vaccine brand, batch number, and veterinarian details.
Recommended Vaccinations
Cats: Feline Leukemia
Dogs: Bordetella (Kennel Cough), Leptospirosis, CIV (Canine Influenza Virus)
Rabies Titer Test
Not required for pets entering Hong Kong from the United States (Group II country), but all rabies vaccines must be inactivated and verifiably administered after the microchip was implanted.
Import Permit
An import permit is required for cats and dogs entering Hong Kong.
The permit must be applied prior to departure and can take 5+ working days to be processed & issued.
The permit is valid for 6 months upon issue and a copy of the import permit must travel with your pet into Hong Kong.
*If you are working with Starwood to transport your pet, we will take care of this on your behalf.
Health Certificate
A clinical exam and Hong Kong Health Certificate must be completed and signed by a USDA Accredited Veterinarian within 10-14 days prior to travel and must be endorsed by the USDA. You cannot use the standard USDA APHIS 7001 Form. You must use the Hong Kong-specific health certificate available on the USDA-APHIS website.
The ORIGINAL endorsed health certificate MUST travel with your pet into Hong Kong.
If you hire Starwood to assist with your pet's relocation, we can take care of the final exam, paperwork, and USDA endorsement on your behalf.
Pet Restrictions
Age Restrictions
Dogs and cats must be at least 5 months old to enter Hong Kong. Pets more than 4 weeks pregnant may NOT enter Hong Kong.
Banned Breeds
Fighting dogs listed in Schedule 1 of the Dangerous Dogs Regulation can NOT be imported to Hong Kong. These breeds include:
- Pit Bull Terrier (also known as the American Staffordshire Terrier)
- Japanese Tosa
- Dogo Argentino
- Fila Braziliero
- Any dog of the crossbreeds above
If you have a Staffordshire Bull Terrier, your dog will require a statutory declaration attesting to the breed of the dog.
Bengal cats and their crossbreeds are NOT to be imported to Hong Kong unless they have documentation certifying they are of 5th or above 5th generations of domestic ancestry.
Savannah cats have their own special permit terms.
Arrival in Hong Kong
2025 Hong Kong Country Guide
Welcome to Hong Kong—a dynamic city that combines high-rise living with a surprising number of parks, trails, and pet-friendly cafés. While the city is densely populated, Hong Kong is also one of the most organized and pet-conscious urban centers in Asia. With a few adjustments, your pet can thrive in this vibrant, fast-paced environment.
Here’s what every new pet parent should know after arriving in Hong Kong.
Moving from Hong Kong
We have a team of experts ready to help with every aspect of your pet’s move from Hong Kong. Our services from Hong Kong include:
- Door to door pet transport, both international and domestic
- Assistance with health certificates, import certificates, and other travel documents needed for animal transport
- USDA endorsement and consular legalization (when needed) of all relevant documents where required
- Airline approved flight kennels provided with personalized labels, identification and emergency notification instructions
- Customs clearance and delivery to your home
- Local pet taxi service to and from the airport, your home, veterinarian, kennel, or groomer – available in your area
- Travel consultation and flight reservations
We will inform you of your pet's full itinerary before the trip and we will update you throughout your pet's journey.
Incoming Pet? We're Ready for Touchdown!
Whether you’re flying your pet to the United States after a brief stay or a whole lifetime in another country, there are a number of hoops to jump through. Getting all of the details right can be confusing and time-consuming, and improper planning or documentation could delay your pet’s entry into the country. Let us handle all the details for you!
What’s the process?
After submitting your quote request and completing the invoice payment, a dedicated booking specialist will be assigned to assist you. They will take care of all the necessary arrangements for your pet's import, including collecting information and documents from you. On the day of arrival, they will keep you updated on the clearance process, ensuring a smooth and stress-free experience.
It's important to note that this quote covers import and customs clearance specifically for the United States. It is your responsibility to handle the export process from your country of origin. You have the option to work directly with an airline or engage a local pet shipper.
Additionally, if you are traveling from a high-risk rabies country to the United States, it is your responsibility to obtain the CDC import permit.






