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Different
Pets, not packages. Expect more.
We’re proud to be the highest rated and most trusted international pet shipping company in the United States.
50+ years of care
Trust the experts with experience (and all the 5-star reviews to prove it!).
Technology
Industry-leading Pet Travel Portal to make things simple & clear.
Pet Protection Plan
Peace of mind for things outside of your (or our) control.
Stay in touch
CareTags Travel Sense to provide updates throughout your pet’s move via email & text.
Partner with us for peace of mind.
OUR PROMISE TO YOU
Starwood Pet Travel offers the highest standard of care-blending real-time tracking, expert and personalized guidance, and a global partner network no one else can match.
Unmatched Transparency
Global Network, Personally Vetted
Experience + Personal Care
Every trip has a story
Read stories traveling to and from Hawaii
May 06, 2025
Boston to Burgundy
Meet Hallee—an energetic Irish Doodle with the heart of an explorer and the loyalty of a lifelong best friend. A mix of Irish Setter and toy poodle, Hallee has always been full of energy and curiosity. As she nears her...

March 17, 2025
From Chicago to Melbourne: Macey's Journey Home
After several years in the U.S., Macey—the sweet, slightly shy ball-chaser—has made her way back home to Australia. Her journey from Chicago to Melbourne was no small feat, spanning thousands of miles and involving a carefully coordinated trip with our...
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April 28, 2025
Orion's Big Move: From the Mountains to English Gardens
Orion, an affectionate and friendly young cat with a playful, cheeky streak, recently made the journey from the mountains of Colorado to his new home in England. Traveling comfortably aboard Lufthansa on a carefully planned route from Denver to Frankfurt,...

April 02, 2025
Pippa moves to Cambridge, England
Pippa, a sweet white Labradoodle from Connecticut, recently made the transatlantic leap to her new home in England. Known for her gentle spirit and fluffy charm, Pippa can get a little anxious when she's apart from her family—often letting out...
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Discover the heartfelt stories of pet owners traveling
to and from Hawaii
168 days ago
Extraordinary service, from each Starwood employee who made it possible to fly our dog from Colorado mountains to Hawaii!! Thank you so much!
Source: Google
64 days ago
Just wanted to give a huge thanks to the Jet Pets team in New Zealand and Starwood Pet Travel in the US for getting our beloved Kona safely to the United States. From the initial discussions to the Vet visits...
Source: Google
122 days ago
Incredible experience using this service. Everything was truly 'hands free' as Starwood took care of all the heavy lifting. Each point of contact was detailed, communicative, and readily available for any and all questions. Our dog arrived to her final...
Source: Google
221 days ago
My partner and I hired Starwood to help with transporting our dog from Texas to the UK. We found it as affordable as transporting a pet can be (as it was thousands of dollars more to do ourselves and a...
Source: Google
57 days ago
Julie and team ❤️ We have Oscar now in Tucson. We just wanted to pass on our deepest gratitude to you and your teams. We were so worried and stressed about Oscar’s trip due to his age and medical history...
Source: Google

168 days ago
Extraordinary service, from each Starwood employee who made it possible to fly our dog from Colorado mountains to Hawaii!! Thank you so much!
Source: Google

64 days ago
Just wanted to give a huge thanks to the Jet Pets team in New Zealand and Starwood Pet Travel in the US for getting our beloved Kona safely to the United States. From the initial discussions to the Vet visits in Nelson NZ then the final vet exam at MPI prior to departure, all the Jet Pets staff were amazing. Communication was exceptional at all stages of the process. Everyone was so pleasant, kind and well informed. Our questions were quickly answered, and little accommodations were easily made. Kona and I were treated very well by everyone we worked with. We will be very happy to use Jet Pets and Starwood in the future and can confidently recommend their services.
Source: Google

122 days ago
Incredible experience using this service. Everything was truly 'hands free' as Starwood took care of all the heavy lifting. Each point of contact was detailed, communicative, and readily available for any and all questions. Our dog arrived to her final destination happy with signs of being well taken care of. My only regret is not hiring Starwood sooner.
Source: Google
221 days ago
My partner and I hired Starwood to help with transporting our dog from Texas to the UK. We found it as affordable as transporting a pet can be (as it was thousands of dollars more to do ourselves and a very large margin for error when it came down to the documents). The only hiccup we encountered was an unfortunate mistake on the vet’s part that would’ve resulted in having to push our flight further out. Please, please, please encourage your vet to accept Starwood’s help, especially if they’ve never done a health certificate before. Regardless, my dog Minnie made it home safely thanks to this wonderful company. Thank you! And a special thanks to Sarah our UK coordinator for your confidence and reassurance. You took away all the stress I would’ve otherwise had! You did great!
Source: Google
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57 days ago
Julie and team ❤️ We have Oscar now in Tucson. We just wanted to pass on our deepest gratitude to you and your teams. We were so worried and stressed about Oscar’s trip due to his age and medical history and you all went far above and beyond our expectations to allay our fears and deliver top notch service to our best little man. He arrived clean and although a bit disoriented, has settled in perfectly back with us. We however we wanted to say thank you so much from the bottom of our hearts. You and your teams obviously love our pets as much as we do and it definitely shows.
Source: Google
Traveling to Hawaii
2025 Pet Travel Guide to Hawaii
Planning a move to Hawaii with your pet? With its breathtaking beaches, lush landscapes, and aloha spirit, Hawaii is paradise—for both humans and animals. But because Hawaii is the only U.S. state free of rabies, the import process for dogs and cats is more complex than domestic travel. Fortunately, with proper planning, your pet can skip quarantine entirely through the Direct Airport Release (DAR) program.
Here’s everything you need to know to move your pet to the Aloha State.
Hawaii Pet Import Overview
Hawaii enforces strict entry requirements for pets to protect its unique ecosystem and rabies-free status. Pets that meet all requirements can often qualify for Direct Airport Release, allowing them to go home with you immediately after landing.
✅ Eligibility for Direct Airport Release (DAR)
To avoid quarantine, your pet must meet all of the following conditions:
🐾 Microchip
Your pet must be microchipped before the rabies vaccine. This chip will be scanned upon arrival.
💉 Rabies Vaccinations
Your pet must have:
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Two rabies vaccinations in their lifetime
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The second vaccine administered more than 30 days before arrival
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Both vaccines documented and current (not expired)
🧪 FAVN Rabies Antibody Titer Test
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A FAVN blood test must be performed by an approved lab (e.g., Kansas State or DOD Lab).
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The result must show a level of ≥0.5 IU/mL
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The test must be completed at least 30 days before arrival
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After passing the FAVN, a 120-day waiting period must pass before your pet can enter Hawaii under DAR
📄 Documentation
All required documents must be submitted to the Animal Quarantine Station (AQS) in Honolulu at least 10 days before arrival:
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Dog & Cat Import Form AQS-279
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Original rabies certificates (2)
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FAVN test results
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Microchip verification
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Payment for DAR ($185)
What If My Pet Doesn't Qualify for Direct Airport Release?
If your pet does not meet all DAR requirements, they may be subject to:
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5-Day-Or-Less Program: $244 fee; pet must remain at the quarantine facility in Honolulu
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Full 120-Day Quarantine: $1,080 fee; for pets that do not meet FAVN or vaccination timelines
Starwood can help avoid this outcome by ensuring all deadlines and forms are submitted correctly.
Where Your Pet Can Arrive
Pets eligible for Direct Airport Release must arrive at one of these airports:
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Honolulu (HNL)
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Kahului, Maui (OGG)
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Kona, Hawai‘i Island (KOA)
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Lihue, Kauai (LIH)
Important: Not all airlines offer DAR services at every airport. Contact your airline or Starwood to ensure your pet’s flight is DAR-eligible.
How Starwood Can Help
Our Hawaii pet shipping services include:
- Door-to-door transport
- Assistance with health certificates, import certificates, and other travel documents needed
- Airline-approved flight kennels provided with personalized labels, identification,
and emergency notification instructions - Import clearance and delivery to your home
- Travel consultation and flight reservations
We will inform you of your pet's full itinerary before the trip and we will update you as your pet travels to Hawaii.
2025 Pet Owner’s Guide to Living in Hawaii
Hawaii's breathtaking landscapes and warm aloha spirit make it a paradise not just for humans, but for pets too. From dog-friendly beaches to top-notch veterinary care, here's everything you need to know to ensure your pet thrives in the Aloha State.
Moving from Hawaii
We have a team of experts ready to help with every aspect of your pet’s move from Australia. Our services from Australia include:
- Door to door pet transport, both international and domestic
- Assistance with health certificates, import certificates, and other travel documents needed for animal transport
- USDA endorsement and consular legalization (when needed) of all relevant documents where required
- Airline approved flight kennels provided with personalized labels, identification and emergency notification instructions
- Customs clearance and delivery to your home
- Local pet taxi service to and from the airport, your home, veterinarian, kennel, or groomer – available in your area
- Travel consultation and flight reservations
We will inform you of your pet's full itinerary before the trip and we will update you throughout your pet's journey.
Incoming Pet? We're Ready for Touchdown!
Whether you’re flying your pet to the United States after a brief stay or a whole lifetime in another country, there are a number of hoops to jump through. Getting all of the details right can be confusing and time-consuming, and improper planning or documentation could delay your pet’s entry into the country. Let us handle all the details for you!
What’s the process?
After submitting your quote request and completing the invoice payment, a dedicated booking specialist will be assigned to assist you. They will take care of all the necessary arrangements for your pet's import, including collecting information and documents from you. On the day of arrival, they will keep you updated on the clearance process, ensuring a smooth and stress-free experience.
It's important to note that this quote covers import and customs clearance specifically for the United States. It is your responsibility to handle the export process from your country of origin. You have the option to work directly with an airline or engage a local pet shipper.
Additionally, if you are traveling from a high-risk rabies country to the United States, it is your responsibility to obtain the CDC import permit.






