Introducing Starwood University: A Guided Learning Hub for Pet Parents on the Move

Relocating with a pet can feel overwhelming. Every destination has its own requirements, timelines, and paperwork, and it’s not always easy to know what comes next. To make the journey clearer and less stressful, we created Starwood University—a guided learning hub inside your Pet Travel Portal designed to help you feel prepared at every stage of your pet’s move.

Starwood University brings together short videos, step-by-step modules, and simple Q&A learning so you can understand the process, stay on track, and move forward with confidence.

What Is Starwood University?

Starwood University is an interactive learning experience built directly into your Pet Travel Portal. Once your trip is booked, you’ll have access to a series of modules that walk you through each phase of your pet’s relocation.

Instead of searching for answers across emails or documents, everything is organized in one place. You can learn at your own pace, revisit information anytime, and follow along as your pet’s move progresses.

The goal is simple: help you feel informed, prepared, and supported from the moment planning begins until your pet arrives safely in your new home.

Modules Built Around Your Specific Journey

Every pet relocation is different. Requirements vary by country, airline, and timeline. That’s why Starwood University includes destination-specific modules tailored to your move.

Depending on where your pet is traveling, you’ll see modules and videos that reflect the exact steps for that destination. For example, if you’re moving to Australia, the United Kingdom, or the EU, your learning path will include content relevant to that country’s regulations and process.

These modules may include:

• Videos explaining key steps for your destination
• Quiz questions to reinforce important details
• Guidance on documents, timelines, and preparation
• Tips specific to your route and country requirements

This personalized structure helps ensure you’re learning what actually applies to your pet’s journey—not generic information that may not be relevant.

General Modules for Every Pet Parent

In addition to destination-specific content, Starwood University includes core modules that apply to nearly every international pet move. These foundational lessons help you understand the overall process so you know what to expect from start to finish.

General modules cover topics like:

• How the pet relocation process works
• Understanding timelines and preparation phases
• What happens during travel day
• How documentation and government approvals work
• What to expect when your pet arrives

These lessons are designed to answer common questions and provide clarity around the big picture, so you always know what stage you’re in and what comes next.

How Learning Is Structured

Starwood University is built to be simple and easy to follow. Each module includes short video walkthroughs, clear explanations, and guided questions that help reinforce what you’ve learned.

Short video modules

Visual walkthroughs explain each phase of the journey in a clear, straightforward way.

Guided Q&A format

Learn through simple questions and answers that keep information easy to understand.

Track your progress

Move through modules at your own pace and see where you are in the process.

Portal-only access

Available anytime inside your Pet Travel Portal once your trip is booked.

Step-by-step structure

Courses are organized in the same order your move happens.

Built for moving pet parents

Created from real client questions and real relocation journeys.

Why We Built It

Over the years, we’ve worked with thousands of pet parents moving around the world. One thing we’ve learned is that confidence comes from understanding the process. When you know what’s happening and why, the journey feels far less stressful.

Starwood University was created to make that understanding easier. It brings together everything we’ve learned from real moves, real timelines, and real client questions into one structured learning experience.

Instead of wondering what comes next, you’ll have a clear roadmap—and the ability to revisit any step whenever you need a refresher.

When You’ll Get Access

Starwood University lives inside your Pet Travel Portal and becomes available once your trip is booked. From there, you can explore modules, watch videos, and move through each lesson as your pet’s journey progresses.

It’s there when you need it—whether you want to learn everything upfront or follow along step by step.

A More Confident Pet Relocation Experience

Moving a pet internationally is a big transition, but you don’t have to navigate it alone. With Starwood University, you’ll have a structured, easy-to-follow learning hub designed to guide you through the entire process.

From destination-specific requirements to general preparation tips, everything is organized to help you feel informed, prepared, and ready for the journey ahead. Get your quote and get started on your pet's travel!