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About Starwood Pet Travel

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We're Your Global Pet Transportation Network

Starwood Pet Travel's home office is located in Cape Coral, FL. 

Starwood employees are located across the U.S. and UK. 

Home Office

  • 4706 Chiquita Blvd. S, Suite 200-320
    Cape Coral, FL. 33914
  • Phone
    239-344-8959
  • Email
    info@starwoodpet.com
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Staff Directory

  • Sales
    info@starwoodpet.com
  • Customer Service
    info@starwoodpet.com
  • Emergency
    239-344-8959
General Inquiries →
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Our Starwood Team

Ashley Adkins

Director of Content Development

Ryan Bole

Director of Customer Experience

Madison Brouillette

Veterinarian Coordinator

Rosemary Cann

Senior Customer Care Coordinator

Sage Cromelin

Senior Customer Care Coordinator

Benjamin Cumbie

International Sales Representative

Melissa D'Aniello

Agents Coordinator

Caitlin DiNardo

Accounting Admin

Kim Ebener

Veterinarian Coordinator

Brett Furlong

CEO

Wesley Furlong

VP of Information Technology

Kirsty Hewitt

Team Lead

AM Karhu

Documents Coordinator

Sheila Leavitt

Executive Assistant

Debra Lusk-Ashkin

Flight Coordinator & Ops Support

Adam Melton

Senior Director of Operations

Molly Place

Customer Care Coordinator

Tammy Salazar

Flight Documents & Security Coordinator

Ross Scheintaub

Partner & International Sales Representative

Blake Uyeno

Accounting

Sarah Whittington

Team Lead

Kacey Witkowski

Director of Operations

Patrick Simmons

VP of Support Services

Dana O'Dell

Receptionist & Ops Support
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Ashley Adkins

Director of Content Development

What is your favorite part of working at Starwood?
The wonderful team that we have here!
 
What is your Spirit Animal and why?
A horse! I have always loved horses and grew up riding them. I always thought they were such beautiful, majestic creatures.
 
Where is your hometown and where do you live now?
I grew up in Seymour, CT and currently living in Naugatuck, CT!
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Ryan Bole

Director of Customer Experience

The best piece of advice I've ever been given is:
Don't take life too seriously, nobody makes it out alive (Van Wilder)
 
What's the most inspiring part of your job?
Earning the trust of our clients
 
If you were a breed of dog or cat, which would you be, and why?
Weimaraner - loyal, smart, athletic, graceful, and a lot of personality!

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Madison Brouillette

Veterinarian Coordinator

The best piece of advice I've ever been given is:
Be present in the moment. Live your life knowing that each breath you breathe is a gift!
 
What's the most inspiring part of your job?
I find it inspiring to be able to support clients and vets all across the country from my home! It is rewarding to be able to provide peace of mind to those moving pets internationally.
 
If you were a breed of dog or cat, which would you be, and why?
I would definitely be a house cat. I am independent and laid back with a knack for napping and a love for seafood!

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Rosemary Cann

Senior Customer Care Coordinator

What is your favorite part of working at Starwood?
Getting to see all the adorable animal friends who we help to travel the world!
 
What is your Spirit Animal and why?
An otter because they’re playful, sociable, and get to spend all day swimming!
 
Where is your hometown and where do you live now?
I was raised in Seymour, CT. Currently, I reside in Watertown, NY.
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Sage Cromelin

Senior Customer Care Coordinator

What is your favorite part of working at Starwood?
The joy of successfully moving peoples fur babies while they undergo a big/stressful move!
 
What is your Spirit Animal and why?
I'd say a golden retriever - they're kind, sweet, and intelligent with a mix of calm and hyper :)
 
Where is your hometown and where do you live now?
My hometown is Yorba Linda, CA, but I now live in SW, FL - The very rainy "Sunshine State"
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Benjamin Cumbie

International Sales Representative

The best piece of advice I've ever been given is:
If you are going to do something, do it right.
 
What's the most inspiring part of your job?
Helping reunite people with their pets on the other side for the next chapter in their lives.
 
If you were a breed of dog or cat, which would you be, and why?
Boxer. They are loyal, patient, and big softies.

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Melissa D'Aniello

Agents Coordinator

The best piece of advice I've ever been given is:
Live life to the fullest and travel as much as you can.
 
What's the most inspiring part of your job?
When pets are reunited with their owners. The joy of seeing their pets again, even if it's only been 24 hours, is wonderful to see.
 
If you were a breed of dog or cat, which would you be, and why?
A Golden Retriever, I'm goofy and loyal and try to love everyone

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Caitlin DiNardo

Accounting Admin

The best piece of advice I've ever been given is:
Read all of the books!
 
What's the most inspiring part of your job?
I love getting to talk to new people and learning new skills along the way.
 
If you were a breed of dog or cat, which would you be, and why?
A German Shepherd - I love learning new skills!

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Kim Ebener

Veterinarian Coordinator

The best piece of advice I've ever been given is:
A total cliche - don't borrow tomorrow's troubles. Enjoy the little things and live in the moment.
 
What's the most inspiring part of your job?
Knowing that the pets we ship will be able to go on a new adventure with their humans and stay by their side.
 
If you were a breed of dog or cat, which would you be, and why?
My Bernese Mountain Dog because we both love a good hike & swim but know that the snack & nap afterward are just as important :)
 

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Brett Furlong

CEO

 
The best piece of advice I've ever been given is:
Listen more than you speak.
 
What's the most inspiring part of your job?
Working with our amazing team!!
 
If you were a breed of dog or cat, which would you be, and why?
Golden Retriever - loyal, but also love to have fun.
 
About Brett
Brett Furlong is passionate about raising the bar in pet transportation through the multiple companies he leads. Brett has traveled extensively doing humanitarian work in Africa, Asia, South America, and throughout the US, and during this travel, he saw how pets were traveling and thought it could be done better. Also, during his 3 years living, traveling, and working with his family and two dogs in an RV, he saw how important it was to keep the family together even when you have to move somewhere new.  Brett brought together leaders in pet handling and transportation and developed Starwood Pet Travel to be the premier transport company dedicated 100% to pets.  By leveraging technology and amazing customer service, Starwood Pet Travel continues to lead the industry in customer reviews and volume.  
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Wesley Furlong

VP of Information Technology

What is your favorite part of working at Starwood?
We have a fantastic team and it's enjoyable to work together on new projects. 
 
What is your Spirit Animal and why?
I had no idea so I did what our teenage kids do- I searched online for a quiz. It says I'm either an owl or a fox!
We have a Newfie and a golden doodle. 
 
Where is your hometown and where do you live now?
My hometown is Cape Coral, FL and I currently live in Asheville, NC. 
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Kirsty Hewitt

Team Lead

What is your favorite part of working at Starwood?
The happy reunions
 
What is your Spirit Animal and why?
A dolphin because they are fun loving and I love the water
 
Where is your hometown and where do you live now?
Hometown is Melbourne, Australia and now I love in Green Valley, ON Canada
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AM Karhu

Documents Coordinator

The best piece of advice I've ever been given is:
Life is not a waiting room for better times.
 
What's the most inspiring part of your job?
Happy reunions once pets are back with their families.
 
If you were a breed of dog or cat, which would you be, and why?
A Basenji because they're smart, independent, and quiet but loyal to those they care about.

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Sheila Leavitt

Executive Assistant

What is your favorite part of working at Starwood?
The people I work with!
 
What is your Spirit Animal and why?
My zodiac sign, the Lion
 
Where is your hometown and where do you live now?
My hometown is Malta, OH and I live in Cape Coral, FL
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Debra Lusk-Ashkin

Flight Coordinator & Ops Support

The best piece of advice I've ever been given is:
Follow your Heart
 
What's the most inspiring part of your job?
Knowing you were a part of making a family complete with their pet delivery!
 
If you were a breed of dog or cat, which would you be, and why?
Hairless Chihuahua because you can never have a bad hair day.

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Adam Melton

Senior Director of Operations

What is your favorite part of working at Starwood?
I love that Starwood is constantly trying to raise the bar in pet travel. It's a lot of fun to be a part of so many new initiatives that we have in the pipeline -- all aimed at progressing our company and the industry more generally.
 
What is your Spirit Animal and why?
A bird. I find the immense variety of birds to be fascinating & beautiful. Plus, I love aviation & flying.
 
Where is your hometown and where do you live now?
I was born in Raleigh, NC. I grew up in SW Florida. I now live in Asheville, NC
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Molly Place

Customer Care Coordinator

What is your favorite part of working at Starwood?
The culture here is incredible, everyone truly works together and is so willing to help out at any time. The best part is helping families reunite with their furry loved ones.
 
What is your Spirit Animal and why?
My spirit animal is a cat, they love unconditionally.
 
Where is your hometown and where do you live now?
My hometown is Muscatine, Iowa. I currently reside in Cape Coral, FL.
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Tammy Salazar

Flight Documents & Security Coordinator

The best piece of advice I've ever been given is:
On your wedding day, take in every moment from the moment you wake up till you go to bed at night
 
What's the most inspiring part of your job?
The happiness I see on both the fur baby and the fur baby parents
 
If you were a breed of dog or cat, which would you be, and why?
Great Pyrenees thanks to Tucker - STUBBORN!

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Ross Scheintaub

Partner & International Sales Representative

What is your favorite part of working at Starwood?
Being able to be older and less wise than everyone else
 
Where is your hometown and where do you live now? 
Basically Merrick, NY -- live in Commack, NY now
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Blake Uyeno

Accounting

The best piece of advice I've ever been given is:
Always be kind because the one thing everyone remembers is how you made them feel.
 
What's the most inspiring part of your job?
Keeping families together.
 
If you were a breed of dog or cat, which would you be, and why?
A Labrador Retriever because they're loyal, playful, and always want to be around people.
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Don Uyeno

President

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Mark Uyeno

VP of Business Development

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Sarah Whittington

Team Lead

What is your favorite part of working at Starwood?
Being a part of such a wonderful work family and never a dull day in the office! Starwood provides me with plenty of challenges every day, it's a very rewarding job. I enjoy seeing photos and video's of everyone's pets, bringing families back together is so special - and when we receive the reunion emails, those are the best and makes all the hard work worth it!
 
What is your Spirit Animal and why?
Elephant - loyalty, strength, good fortune, intelligence, determined and protective. All important qualities in myself and those around me.
 
Where is your hometown and where do you live now?
Staines, and Staines!! (UK)
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Kacey Witkowski

Director of Operations

The best piece of advice I've ever been given is:
Don't forget to stop and smell the roses.
 
What's the most inspiring part of your job?
Working with amazing, supportive people!
 
If you were a breed of dog or cat, which would you be, and why?
Birman Cat - Smart, loyal, active but enjoys naps in the sun.

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Patrick Simmons

VP of Support Services

What is your favorite part of working at Starwood?
The sense of pride our team has in exceeding our clients expectations and leading the way in pet travel.
 
What is your Spirit Animal and why?
Monkey!  A good reminder to never take yourself too seriously! 
 
Where is your hometown and where do you live now?
Born and raised in Virginia Beach, VA.  Currently live in Richmond, VA
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Dana O'Dell

Receptionist & Ops Support

The best piece of advice I've ever been given is:
Never stop trying to improve yourself.
 
What's the most inspiring part of your job?
Being able to ease a pet parent's worry just a little when their pet is traveling overseas.
 
If you were a breed of dog or cat, which would you be, and why?
I would probably be a golden retriever. They're friendly, loyal, and playful! I love to make jokes!

Delivering Your Pets Around the World Since 1984

Starwood Pet Travel has been helping pet owners with dog and cat transport services since 1984. Starwood's pet relocation services strive to have your pet′s move be as safe, comfortable, and stress-free as possible.

We pay particular attention to details such as routing, weather, aircraft type, and other factors that may affect your pet's ability to travel in comfort and safety. Whether you're shipping dogs, cats, or another furry family member, we're here to help!

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Transparent Pricing

Experienced Pet Travel Support Team

Real-time Tracking Updates

Starwood Found Tag

50+ Years of Care

Pet Scam Alerts

Puppies and Kittens

Beware of deceptive companies claiming to be affiliated with us or other legitimate pet shipping companies, offering adorable puppies and kittens that often turn out to be non-existent. When considering the purchase of a furry companion, it's crucial to verify the legitimacy of the company you're dealing with.

At Starwood, we want to emphasize that we do not engage in the sale of any kind of animal.

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Unsecured Payment Requests

Beware of deceitful individuals who exploit email addresses or counterfeit websites resembling our company's (or those of other reputable pet shipping companies) in an attempt to deceive you into paying for pet shipping services they have no intention of providing.

At Starwood, we want to assure you that we never solicit payments through Western Union, MoneyGram, Venmo, or CashApp.

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