Your pet’s

safe

simple

convenient

personalized

stress-free

comfortable

2 days ago

We recommend Starwood 100%. Moving our pups was the most stressful and complicated part of our move to Europe, so we wanted to make sure to use a service who could take care of everything. Rosie was responsive and proactive throughout the process. When our dates for travel had to move, she worked through all of the details. The details they take into account made us confident our pups would be safe and well cared for. From making sure we had the right crate size for a comfy ride to understanding our pups feeding, medicine, and behavioral quirks, they documented and planned for everything. Rosie met with us frequently in the time leading up to the trip to make sure we knew the plan. We received frequent pictures and updates of all of the pup's change points. Starwood's partners were incredible. Christina took the pups to the vet, got them settled at the boarding facility (Dog Days and Cat Nights in Queens New York - Absolutely incredible service and care) and took them to their flights. Rita helped us with the Europe side of the trip: she kept us informed when the plane was unexpectedly diverted and answered all of our questions about next steps. The pups arrived safely and are settling well into their new home!

Source: Google

8 days ago

I used Starwood to get my Staffordshire Terrier from Honolulu to San Fransico. They were super helpful; from contacting my vet to gather important information, planning logistics, and day of details. Starwood took the stress off my shoulders and was able to get my dog where I needed him to go.

Source: Google

12 days ago

The whole team did an outstanding job! Sarah W was always quick with her emails and making sure that I had everything taken care of when it came to moving my cats to Germany with me. Even when it came down to making last minute changes they made sure everything was taking care of. Amazing team they need a raise!!

Source: Google

8 days ago

Starwood made moving our puppy Finn from California to O'ahu a breeze. Their portal was super helpful, and even our vet loved their pre-filled forms. When a paperwork hiccup arose upon landing in Hawai'i, the Starwood team handled it flawlessly. They quickly resolved the issue with the Department of Agriculture, ensuring Finn's immediate release as planned. We were so relieved to reunite! Finn is happy and settling in great. We're so glad we used Starwood; their service was worth the expense for a smooth and successful pet relocation.

Source: Google

11 days ago

I was so worried up moving my dog to Thailand from the US. Thanks to Starwood Pet Travel everything went perfectly! 🥰

Source: Google

12 days ago

I had an amazing experience with Starwood transporting my dog (Axie) from New York to Singapore. From start to finish, the team was professional, responsive, and handled all the complex paperwork needed for Axie's journey home. Most importantly, my dog arrived safe, healthy, and happy after a ~20 hour flight! This speaks to how happy I am with my experience. Huge shoutout to Ryan for making sure Axie was well looked after every step of the way during her journey from New York to Singapore! He took the flight from New York to Frankfurt (transit), and then to Singapore. I received timely updates at every stage - check-in, transit, landing, and even post-landing, coming with photos that gave me so much peace of mind. Ryan also made sure Axie was in a safe and clean environment during his transit at Frankfurt airport - something that really mattered to me since he was flying cargo. Like any pet parent, I was worried about the cargo experience, but Ryan made sure Axie had a comfortable space to rest and even roam around a little. I really appreciated the photo updates that gave me peace of mind along the way.

I couldn’t have asked for a more professional and caring experience. Highly recommend this team to any pet parent making an international move!

Source: Google