Please gather the following documents for us so we can arrange your pet's travels.
In order for us to make all of the arrangements for your pet and clear customs, we will need you to email us the following documents for your file.
- 1-2 photos of your pet (face & body)
- A few photos of your pet standing in front of their travel kennel (once you have it)
- A copy of your pet's proof of microchip (something showing the chip number and the date it was implanted or scanned)
- A copy of your pet's most recent Rabies vaccination certificate (we can reach out to your vet directly for this)
- A copy of your pet's general vaccination certificate (we can reach out to your vet directly for this)
- A copy of your passport (just the first page with photo/signature)
- A copy of your own e-ticket (once booked)
Please email all of the above documents to Europe@starwoodanimal.com in order to move on the the next step. Our team will review everything and will get back to you if there are any issues or missing items.
Some countries require additional customs forms that you will need to complete, sign & email back to us. Your Pet Travel Support Team will email you any additional customs paperwork that is needed as it gets a bit closer to travel.