All pets traveling from the USA to Australia are required to spend 10-30 days in quarantine.
Australia is a rabies-free country, so they have very strict requirements for pets being imported into the country.
Travel to Australia
All pets are required to fly into Melbourne directly and spend the post-entry quarantine period at Mickleham Quarantine. If your pet's final destination is another region of Australia, then they can be transported after completing the mandatory quarantine period.
All pets must travel as manifest cargo. They may NOT fly in-cabin or as accompanied baggage.
Do not send your pet to Australia with any personal belongings such as toys, treats, or valuable items. Anything that arrives with pets inside the crate will be destroyed upon arrival in Australia as biosecurity waste.
Cats and dogs will spend their post-entry quarantine period at Mickleham Quarantine.
When pets land in Melbourne, the quarantine staff will collect them from the airport directly and transport them to the quarantine facility.
Once pets arrive to the quarantine facility, they will be examined and their documents checked for import compliance and customs clearance.
Please note that the quarantine staff will not contact you (or us) until they have completed all of their import procedures. This can take up to 72 hours from your pet's arrival to Australia. Quarantine will not provide updates or photos unless there is a compliance issue or health concern.
If you wish to contact quarantine for an update yourself, you should wait 72 hours before contacting them or they may not have any information for you. You will need to reference your pet's import permit number and/or PRN when asking about your pet.
Quarantine contact details:
- Address: 135 Donnybrook Road Mickleham, Victoria 3064
- Phone: 1800 900 090 or +61 3 8318 6700 (outside Australia)
- Fax: +61 3 9391 0860
- Email: PEQservices@agriculture.gov.au
- Quarantine FAQs
- Hours: Monday – Friday (8:00 –16:00 hours) / Weekends and Australian Public Holidays: Closed